Encuentra Cursos en Hostelería & Turismo

Based on advice from accomplished professionals in the business, HR and academic field, we have created a course that helps you build a solid foundation to succeed in job interviews and get that ultimate call. This course will change the way you prepare for and perform in job interviews.

Historical perspective of hotels and any other establishment that require a good front office department Sources of revenue for hotels Improving the meeting and function space of hotels Deciding on your desired profit margin by effectively factoring cost of rooms, foods and opportunities Different classification of hotels Target audience for hotel establishments Effectively differentiating room sales by dividing your accommodations into group rooms and transient rooms Understanding market segmentation including corporate segments, group market segments, business segments, group market segments and pleasure segments Different types and designations of hotel rooms Importance of good architecture in providing excellent hospitality service Effectively managing a hotel and its front office How to meet and greet guests and guide them to their excellent room accommodations? Determining the best mode of payment Training the front desk clerk Deciding on the best room rate structure Working with the property management system Accurately performing night audits Providing the best housekeeping services Measuring the performance of the hotel and the guest service on a regular basis

An intensive course that sees a balance between theoretical, demonstrative, and practical activities, aimed at teaching the main techniques and recipes characterizing the Italian gastronomy – Made in Italy.

An industry-leading Bachelor’s degree combining academic rigor with real-world professional experience Gain the knowledge, skills and qualifications to launch your hospitality management career or as a foundation for graduate studies.

The sheer variety of sources and types of data that can aid in decision making are almost overwhelming. The key to making good use of the data lies in knowing what specifically to pay attention to, understanding the relationships and variables among the data, and making the right connections. Experience is essential to knowing and making educated guesses about what to pay attention to. Familiarity with statistical methods will provide you with a significant advantage over relying on gut instinct alone.

In this course, you will learn best practices for selecting, recruiting, and onboarding talent. You will also learn about the key approaches to measuring performance and evaluating your employees. In addition, you will learn how to develop and coach your talent so that they can realize their full potential at work. Altogether, you will gain a thorough understanding of the complete cycle of managing talent and creating a robust talent pipeline for your team and organization.

Why choose this course? 🤝 Professional growth: You will acquire skills that are increasingly in demand and valued in the hotel industry and beyond. 📈 Continuous innovation: You will learn how to use AI to improve processes, decisions and results, regardless of your role. ✅ Simplification: You will automate complex tasks and focus on what really makes a difference: the customer experience.

Sharing modules with final year students of the IBA International Tourism BBA(Hons), you are in effect a final year student yourself and graduate with the same qualification.

If you want a thriving career planning events in a variety of industries, corporate event planning could be the right path for you. Enroll today and take the first step towards a successful future—one where you are excited to go to work. Plus, when you enroll with QC you are never alone. We are here to support you every step of the way to help you reach your career goals faster.

This degree program is designed to enable students to develop concepts and theories relating to tourism and hospitality management, stimulate critical thinking and use multidisciplinary perspectives to transform management problems into opportunities by the provision of an industry-relevant, research-led and student-driven program designed to develop the next generation of self-reflexive managers.

Develop skills for professional practice in hotel units and in their functional management structures

This hybrid certificate consisting of mostly in-person classes combined with a few online sessions is designed for students who are interested in careers in the restaurant or food and beverage industry as well as individuals who are hoping to advance into management positions. The unique design of the program also targets professionals interested in opening their own businesses. No previous experience is required, as students will be guided through best practices of all aspects of the industry through on-site restaurant visits in combination with networking opportunities with leaders in the field.

This last decade, innovation and technology have irrevocably changed the rules. We have witnessed the birth of a very demanding, multi-channel and self-sufficient digital tourist, who expects personalised customer service and feels the need to be connected on a constant basis. Training is now an essential requirement in order to remain active and relevant in this new scenario, where tourists are more demanding and require real-time information and efficient processes. At the same time, there is so much data available that can be leveraged to provide customers with the best possible experience. This Massive Open Online Course (MOOC) is a great opportunity for anyone who is interested in developing his or her basic knowledge on management concepts applied to the tourism industry. You can study the content for free and only pay if you want to do the assignments and receive a certificate of completion.

This last decade, innovation and technology have irrevocably changed the rules. We have witnessed the birth of a very demanding, multi-channel and self-sufficient digital tourist, who expects personalised customer service and feels the need to be connected on a constant basis. Training is now an essential requirement in order to remain active and relevant in this new scenario, where tourists are more demanding and require real-time information and efficient processes. At the same time, there is so much data available that can be leveraged to provide customers with the best possible experience. This Online Certificate Program is a great opportunity for professionals, managers and anyone else seeking to deepen their learning or update their knowledge in tourism sector management and its integration into tourism, hospitality and destination management.