Assistant Bar Manager

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.   

Job Description

Outlet Operation

· Conduct departmental daily briefings to ensure that all pertinent information is well received by team members

· Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

· Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service

· Handle guests’ complaints and comments tactfully and efficiently

· Handle all administration work pertaining to cashier/bar operations requirement and company’s policies

· Maintain department communication logbook and updated notice board

· Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests

· Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations

· Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

· Ensure that LQA Standards, health, safety and security procedures are in place in the outlet

· Attend all briefings, meetings and trainings as assigned by management

· Perform proper handover and communication to the next shift

· Assist other food & beverage outlets with their operations during peak times or when required

Qualifications

• High School/GED equivalent/Diploma in Hotel Management or equivalent 
• Minimum 2 years of experience in a similar capacity or management level 
  
  
• Has strong knowledge on beverage trends, fermentation, cocktails, zero alcohol and wines  
  
  
• Excellent reading, writing and oral proficiency in English language 
  
  
• Proficient in MS Excel, Word, & PowerPoint 
  
  

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.