Concierge

Company Description

THE PULLMAN IS YOUR PLAYGROUND

Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated swimming pool, or within one of 16 dynamic meeting spaces. A selection of spacious hotel rooms, the exclusivity of an executive lounge, and chic residential suites with living areas and kitchen facilities framing views from city to sea uniquely redeines the lifestyle of the modern explorer. 

Job Description

LOOKING TO CHANGE THE GAME?

Pullman Auckland is looking for a talented and passionate Concierge eager to broaden their expertise in a luxury hotel setting. You will take pleasure in providing high-quality service to our guests and collaborating with a team that is not only fun and talented but also deeply passionate about crafting memorable experiences.

PLAY TO YOUR STRENGTHS

Your primary responsibilities will include:

• Welcome all guests and visitors with charismatic warmth, creating an atmosphere woven around real conviviality.
• Being present and visible in the lobby, to be easily identifiable by guests as the person to whom they should go to.
• Provide our guests with valuable insider information about tourist attractions, directions or restaurant recommendations
• You will assist with the transfer, storage and handling of guest luggage and property, park and retrieve guest cars as requested 

Qualifications

REAL PLACE, REAL PEOPLE

Whilst talent and attitude are our primary requirements, ideally you also have:

• To be successful in this role, you  must  hold a New Zealand Driver License
• Ability to work on a rotating roster over 7 days if required, including weekends, public holidays and night shifts.
• Passion for providing unparalleled levels of service
• Exceptional grooming and articulate in communication
• Ability to work in a fast pace environment.
• Physically fit and able to lift at least 30kg
• The right to work in New Zealand

Additional Information

Why join Accor? 
Accor isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with a range of exciting employee benefits and programs.

Just to name a few:

• Learn your Way  - Access to our Accor Academy so you can Earn while you Learn!
• Incredible Accor  Heartist Benefits  - including discounted Food & Beverage + Accommodation Worldwide
• Uniform provided & laundered.
• Daily staff meals provided while on duty
• Accor's Parental Leave Scheme
• Staff celebration & tenure recognition.
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"