Food & Beverage Supervisor

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

We are currently seeking a dynamic and experienced F&B Supervisor to join our team at Sofitel London St James. The successful candidate will primarily oversee breakfast operations and assist with outlet management on occasions. This role requires exceptional leadership skills, attention to detail, and a passion for delivering outstanding guest experiences.

Key Responsibilities:

• Supervise breakfast service, ensuring smooth operations and exceptional guest satisfaction.
• Train Food & Beverage staff, ensuring high standards of service and product knowledge.
• Assist with outlet management duties as needed, maintaining service standards.
• Handle guest inquiries promptly and professionally.
• Collaborate with other F&B Leaders with improving service quality and efficiency.
• Cover Breakfast & Outlet Manager in her days off.
• Uphold health and safety standards in compliance with company policies and regulations.

Qualifications

• Previous experience in a supervisory role within the F&B industry, preferably in a luxury hotel setting.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent organisational skills and attention to detail.
• A passion for delivering exceptional guest experiences.
• Flexibility to cover the Breakfast & Outlet Manager days off,  2-3 days per week with shifts starting at 6AM .
• Knowledge of food and beverage operations, including breakfast service.
• Ability to work effectively and adapt to changing priorities.
• Eligibility to work in the United Kingdom.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive Salary, Service charge and Loyalty bonus.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

And that's just the beginning! Join us and let your professional journey be an unforgettable adventure!

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit:  https://careers.accor.com/