Front Desk Agent

Company Description

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
• Salary per hour $17.55
   

Job Description

Fairmont El San Juan Hotel Front Desk agent is responsible for conducting the check-ins and checkouts in an anticipatory and engaging manner to personalize the guest’s experience at the Front Desk. The Front Desk receptionist enhances the warm welcome and fond farewell processes and elevates the guest experience by not only providing accurate information but by making every guest interaction a unique memory.

Qualifications

QUALIFICATION STANDARDS

Education & Skills

• High School graduates/GED- Preferred qualifications; BA/BS/Bachelor’s Degree
• Ability to speak English and Spanish

EXPERIENCE

• Experience in the related field preferred

Hospitality experience preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.