Part-Time AM Sante Host

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
• Learning programs through our Academies
• Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs, eligibility after 1 month of employment
• Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

Job Description

To be of service to the guest.  To interact and meet the needs of guests both on the phone and in person in a professional, positive and gracious manner as a representative of Sonoma Mission Inn.  Oversee the flow of the dining room floor and the lobby.

• Anticipate guest expectations
• Answer the phone using proper standards and etiquette.
• Take, record, and confirm with accuracy restaurant reservations in accordance with the reservation guidelines
• Use clear and concise communication with the assistants, servers, lead servers, and the Director of Restaurant Operations regarding the needs of the guests
• Escort guests to the appropriate table in the dining room
• Take and carry guests’ coats and drinks
• Interact with arriving / departing guests by maintaining a presence at the host stand
• Be familiar with all aspects, events and services of Sonoma Mission Inn and Spa
• Assist in cleaning, clearing and setting tables
• Serve from the cheese cart and maintain extensive knowledge of cheeses
• Maintain knowledge of menu
• Keep menus accurate and clean
• Maintain cleanliness of the restaurant and lobby

Hourly rate of $18.00

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable

• Must have excellent communication skills and be very organized. 
• Must have legible penmanship.
• Must have calm and warm manner
• Be able to work flexible hours including mid-shift, weekends, and holidays

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country.  As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. 

Visa Requirements:  Applicants must be able to provide proof that they are legally able to work in the United States. 
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.