Wedding Concierge - Assistant Manager

Company Description

Swissôtel Nankai, Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway’s Namba Station offering direct train access to Kansai International Airport and all major tourist attractions such as Kyoto, Nara and Kobe are within easy reach. The 36-storey tower has 546 well-appointed guestrooms, including 42 Executive floor rooms and 28 suites with upgraded amenities including Swiss Executive Club Lounge access, ensure an unrivaled experience with the ultimate amenities and in-room technology. Pürovel Spa & Sports offers a selection of spa treatments, fully equipped gym, jacuzzi, sauna and indoor swimming pool.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• In charge of all of a wedding planner's work, directing the wedding couple's best day.
• In charge of meetings from the hearing of the couple's desired wedding to the wedding day.
• Works to create new plans, improve materials and tools, and increase customer attraction and contract rates.
• Management of bridal fairs.
• Communicates with other sections and partner companies to ensure that all details contracted with guests are provided and that guests are satisfied.
• Answers emails and phone calls to the wedding salon.
• Supports for other wedding related services.

Qualifications

We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “Quality in life” and work in a dynamic environment. In addition, the candidate should possess:

• Able to provide guidance and suggestions to guests.
• Boutique room or bridal work experience (not limited to hotels) is an excellent.
  Mandatory to be interested in the bridal industry and learn more about the industry in the future
• PC skills: basic Word and Excel operations
• Excellent Japanese written and communication skills
• Good interpersonal and proposal skills
• Responsibility and Reliability
• Attentive and courteous to guest request

Physical Aspects of Position: Physical aspects of the position include but are not limited to the following:

• There will be some physical work during fitting support and delivery
• This includes going down and up stairs and packing jobs

Additional Information

• Part of the International Accor global and hotel team.
• Employee meals while on shift, laundry, yearly anniversary stay.
• Career progression within the hotel and the Accor network.
• Work within a progressive team.