Head Bartender

POSITION OVERVIEW

The Head Bartender for ARVA Italian Restaurant with F&B 575 at Aman New York will act as the lead presence and model for the Bar Team to follow. They should demonstrate expertise in hospitality, service, culinary, cocktail, spirit, wine, and beer categories. In lieu of a manager, the Head Bartender is responsible for checking bar stations for cleanliness, proper organization, and ensuring that service is conducted smoothly in accordance with company standards and DOH guidelines. They are expected to enforce and exemplify the service standards listed below alongside elevating the cocktail experience for our guests, supporting establishing our Bars as a destination in the industry.

 

This position is located at our Aman New York Property and has an hourly compensation rate of $18.00 plus tips.

RESPONSIBILITIES

• Available to work and oversee daily bar operations full-time.
• Responsible for mixing drinks, serving drinks, serving food, cleaning bar, setting up and breaking down the bar, following recipes and adhering to DOH standards.
• Submitting daily requisition list to shift beverage manager.
• Assist in monthly inventory counts.
• Daily check, assistance when necessary, and confirmation of barback prep list (syrups and juices).
• Complete a daily inventory based on the request and routine as established by the Director of Bars.
• Contribute and support in weekly schedule planning/coordinating with Director of Bars.
• Assist creatively in beverage creation and execution.
• Contribute to bar team and general staff education.
• Enforce consistency in drink execution, presentation, and service for the bar team.
• When necessary, able to staff each bar position, service, point, or float.
• Acts as an advocate and ambassador for the bar programs.

Follow company steps of service including:

• Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including:
• Clean and organize bar area continuously; restock bar with clean glasses.
• Clean counters, floors, shelves, and refrigerators; remove trash.
• Check coolers and shelves to ensure proper stocking of beer, wine, liquor, and all beverages; stock bar with ice as needed. 
• Check for supplies such as sugar, salt, stir sticks, straws, napkins as perspecified inside work list.
• Requisition of additional supplies as needed.
• Cut fruit and garnishes; retrieve special garnishes from kitchen.
• Assist, when necessary, in preparation of coffee and tea.
• Oversee and assist barback in the preparation of syrups and juices.

• Greet guests in a friendly and courteous manner and explains, as necessary, any specials and/or bar promotions.
• Record the details of the order from guests, repeating as necessary, to check for accuracy.
• Prepare drinks in accordance with the guest’s order.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Present an accurate check to the guest when asked, collect and process payment.
• Keep track of guest alcohol consumption in accordance with New York State Liquor Laws and ensure that all alcohol is appropriately accounted for and stored.
• Receive, open, maintain, and close bar bank at end of shift.
• Handle, process and settle all cash payment and transactions from bar and loungefollowing company policy.
• At the end of the shift deliver all checks and reports to the appropriate manager according to company policy.
• Anticipate guest needs, as to where guests will never have to ask for anything.
• Wish every guest a warm farewell and thank them for coming.
• All other responsibilities assigned by management.

 

Additional Duties and Responsibilities 

• Report all suspicious persons or activities and hazardous or unsafe conditions to management.
• Provide excellent service at all times to all of our guests. Assist guests courteously and efficiently.
• Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas.
• Extensive knowledge of food and beverage to best service and up sell our product, including liquors and cocktails.
• Assist any Bar and Lobby Lounge server in lounge when necessary.
• Attend all food and beverage training classes as required.
• Follow the posted opening and closing duties and side work sheet.
• Attend daily pre meal/communication meeting.
• Attend monthly department meeting.
• Generate a positive, nurturing, and teaching work culture striving for excellence.

QUALIFICATIONS

• 5 years’ experience in a luxury hotel environment or similar stand-alone restaurant or bar setting.
• Positive, engaging, and energetic personality.
• Able to be organized, manage time wisely and work with little to no direct supervision.
• Very high attention to detail.
• Sensitive to cultural nuances.
• Excellent communication skills, both written and verbal on English.
• Able to handle a multitude of tasks in an intense, fast paced environment.
• Excellent people skills and the ability to work under pressure and with various stakeholders.
• Ability to maintain a clean and professional appearance as per company policies.
• Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required.
• Ability to stand for extended periods of time.
• Multi-lingual is a plus.