Receptionist
Sobre el trabajo
Fouquet's Mykonos is seeking a Receptionist
Located on the shores of Paraga Beach, Fouquet’s Mykonos is the Barrière Group’s first venture in Greece. Blending Cycladic art, Mediterranean horizons and French refinement, this exceptional retreat harmonizes with its natural surroundings to offer 60 suites, 3 private villas, panoramic terraces, and pools. Complete with a rock-carved spa, the ROKA restaurant, and direct beach access, it delivers an intimate yet spectacular Mediterranean experience.
As a Receptionist, you are the ambassador of first impressions and flawless hospitality, delivered directly at the heart of our guests' experience. You will ensure the seamless management of arrivals, departures, and personalized requests.
Key responsibilities:
- Welcome guests with warmth and professionalism, ensuring a seamless check-in and check-out experience in accordance with Barrière's luxury hospitality standards.
- Handle reservations, room allocations, guest requests, and billing procedures accurately and efficiently.
- Provide personalized recommendations regarding hotel facilities, services, restaurants, transportation, and local attractions.
- Respond promptly and professionally to guest inquiries, requests, and complaints, ensuring complete guest satisfaction.
- Coordinate effectively with Housekeeping, Concierge, Maintenance, and other departments to ensure smooth daily operations.
- Maintain accurate guest records and process administrative tasks using Opera PMS.
- Handle cash, credit card transactions, and daily financial procedures in accordance with hotel policies.
- Ensure compliance with Barrière Group standards, LQA requirements, and company procedures at all times.
- Anticipate guests' needs and deliver exceptional service that exceeds expectations.
- Departamento: Recepción
Sobre ti
- Idioma requerido: Inglés.
La empresa
Présidé par Alexandre Barrière et Joy Desseigne-Barrière, le groupe Barrière a été fondé en 1912 par François André et développé successivement par Lucien Barrière, Diane Barrière et Dominique Desseigne.
Depuis ses débuts, le Groupe a développé des offres sans équivalent dans le domaine des loisirs haut de gamme, fondées sur le souci de l’excellence opérationnelle, de la qualité de service, et de l’art de vivre à la française.
Il regroupe aujourd’hui 32 Casinos, 1 Club de Jeux, 19 Hôtels de luxe implantés dans des destinations uniques participant à leur renommée internationale. Il compte aussi plus de 150 restaurants et bars, dont le célèbre Fouquet’s sur les Champs-Elysées, marque française emblématique née en 1899 et présente aujourd’hui à New York, au Louvre Abu Dhabi et à Dubaï. Au sein de ses établissements, le Groupe propose par ailleurs près de 3 500 spectacles et animations par an. Barrière compte près de 7 000 collaborateurs et son chiffre d’affaires s’est élevé à 1,29 milliard d’euros pour l’exercice clos le 31 octobre 2022.
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Chaired by Alexandre Barrière and Joy Desseigne-Barrière, the Barrière group was founded in 1912 by François André and developed successively by Lucien Barrière, Diane Barrière and Dominique Desseigne.
Since its creation, 110 years ago, the Group has developed unmatched offers in the field of high-end leisure activities, based on commitment to operational excellence, quality of service and the French “art de vivre”.
Barrière operates 32 Casinos, 1 Gaming Club, 19 luxury hotels located in one-of-a-kind destinations, contributing to their international recognition. The group’s activities also gather over 150 restaurants and bars, including the renowned Fouquet’s on the Champs-Elysées, an iconic French brand dating back to 1899 also established in New York City, inLouvre Abu-Dhabi and Dubai. In addition, the Group offers some 3,500 shows and events every year. Barrière’s turnover was 1.29 billion euros at the end of its financial year on 31st October 2022, and it comprises almost 7,000 employees.