Chalet Host

We are a 4* family run hotel in the French Alps.

The role involves serving breakfast, children’s tea and adult’s dinner to our guests throughout the season in a professional, polite and enthusiastic manner. The role demands constant contact with guests to answer their questions and enhance their stay with us. The role also demands flexibility and a willingness to work in other areas of the operation when required to do so plus housekeeping experience.

Key Roles and Responsibilities

- Set breakfast to established standards consistently and punctually
- Serve breakfast to our established standards, being available and approachable throughout. During breakfast you must replenish any buffet items and serve hot food quickly


- Re-stock and store breakfast items after service in accordance with food hygiene standards


- Clean public areas such as the dining room, toilet and library to a high standard each morning


- Be available to assist other departments before finishing your morning shift


- Set and serve children’s tea to established standards and be punctual each evening


- Set and serve adult’s dinner to established standard and be punctual each evening


- Be able to serve bar drinks to guests and add them to guest accounts when required


- Be knowledgeable about the food and wine served during dinner each evening


- Learn and use guest names as often as possible where appropriate


- Report any maintenance faults as soon as they occur using our established standards


- Alert the Operations Manager of any problems or potential problems immediately


- Interact and show genuine interest in our guests at all times to create memorable holiday experiences

- Assist with daily room servicing as and when required

- Assist with chalet changeover days in an enthusiastic way

Other Responsibilities

- Adhere to health and safety legislation and food hygiene legislation at all times, without exception by ensuring that established cleaning standards are followed

- Be self-motivated and demonstrate consistent focus and enthusiasm

- Be a valued team player by taking measures to assist your colleagues when your own work load allows

- Be aware that we require team members to be fit and able to work throughout the season

- Attend and contribute to a weekly staff meeting

Due to the seasonal nature of the business, the role is 6 days a week.

To apply, please complete the online application form, including a recent photograph.