Assistant Boutique Manager

Job Brief

The Assistant Boutique Manager supervises the day-to-day store operations and stands as an ambassador of the brand. She plays a vital role in influencing the brand's presence as well as its expansion in the region.



DUTIES AND RESPONSIBILITIES:

·        Responsible for merchandising and managing day-to-day operations of the store.

·        Leading and driving sales to achieve targets

·        Meeting customer service standards

·        Supervising stock levels and making key decisions about stock control

·        Analysing sales figures and forecasting future sales volumes to maximise profits

·        Analysing and interpreting trends to facilitate planning

·        Using information technology to record sales figures and for data analysis and forward planning

·        Ensures standards for quality, customer service and health and safety are met

·        Resolves health and safety, legal and security issues

·        Responds to customer complaints and comments

·        Organises special promotions, displays and events

·        Updates colleagues on business performance, new initiatives and other pertinent issues;

·        Maintains awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing

·        Initiates changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local and international market

Candidate REQUIREMENTS:

•  Diploma in Retail Management / Hospitality Management
• Minimum 1-2 years’ experience as an Assistant Boutique Manager or Boutique Supervisor in 5* resort environment.
• Experience in Island is desirable
• Have excellent communication and leadership skills.
• He or She will be highly motivated, have a passion for providing a luxury experience for all our guests, be solution oriented and be able to inspire creativity at all levels.
• Previous food and beverage experience at a leadership level is essential.
• Have excellent communication, leadership, and financial skills