db Hotels and Resorts - Maintenance Administrator
Sobre el trabajo
db Group is Malta’s leader in the hospitality and leisure sector, operating renowned hotels such as db Seabank Resort & Spa and db San Antonio Hotel & Spa, together with a diverse portfolio of restaurant brands including AKI, Amami, Nine Lives, and international names such as Starbucks and Hard Rock Hotel & Café. We are recognised for our commitment to quality, innovation, and exceptional guest experiences across all our properties.
As we continue to grow, we are looking for an organised and detail-oriented professional to join our Maintenance team in the role of Maintenance Administrator.
This is an exciting opportunity for an individual with strong administrative, procurement and analytical skills who can support the efficient coordination of maintenance activities across our properties.
Maintenance Administrator
As Maintenance Administrator, you will provide administrative, procurement and operational support to the Maintenance Department. You will ensure that maintenance activities are efficiently coordinated, accurately recorded and carried out in line with company policies and procedures.
The role will also involve monitoring departmental performance, supporting maintenance projects, maintaining accurate records and ensuring the timely follow-up of all maintenance-related matters.
Key Responsibilities
- Obtain supplier quotations and actively follow up on outstanding submissions.
- Raise Purchase Orders in accordance with the company’s procurement policies and approval procedures.
- Verify invoices against approved Purchase Orders and investigate any discrepancies.
- Coordinate contractor appointments and follow up on outstanding works.
- Update project trackers and Gantt charts, reporting progress, delays and outstanding actions to the Maintenance Manager.
- Maintain accurate records within MaintainX, including details relating to new assets, warranties, statutory inspections and expiry dates.
- Monitor and analyse MaintainX KPIs, work-order performance and other maintenance metrics.
- Prepare regular reports on departmental performance, team productivity and outstanding actions.
- Maintain accurate Time and Attendance records and provide support with payroll administration when required.
- Monitor and follow up on maintenance issues raised through MOD reports, Guest Relations, internal guest feedback and social media platforms until they are fully resolved.
- Ensure that procurement activities, documentation and departmental records comply with company policies and audit requirements.
- Provide timely updates and recommendations to the Maintenance Manager to support operational planning and continuous improvement.
- Maintain organised and up-to-date departmental files and documentation.
- Liaise effectively with suppliers, contractors, Heads of Departments and other internal stakeholders.
Requirements
- Previous experience in an administrative, procurement or maintenance-support position would be considered an asset.
- Excellent organisational and administrative skills.
- Strong analytical and reporting abilities.
- High attention to detail and accuracy.
- Effective communication and follow-up skills.
- Good commercial awareness and an understanding of procurement processes.
- Proficiency in Microsoft Office, particularly Microsoft Excel.
- Familiarity with MaintainX or a similar maintenance management system would be considered an advantage.
- The ability to prioritise multiple tasks and meet deadlines.
- The ability to work efficiently in a fast-paced hotel environment.
- A proactive and dependable approach, with a strong focus on compliance, accuracy and continuous improvement.
- Departamento: Mantenimiento
La empresa
db has a vision which is as clear as it is ambitious. We run db Seabank Resort + Spa, db San Antonio Hotel + Spa, 3 Hard Rock Cafe Restaurants, Starbucks Malta, Blu Beach Club, Amami, Westreme, Nine Lives & AKI, which strive to be rated by guests amongst the top in Malta and Europe.
db has a story to tell. About itself and what it stands for. About where we see ourselves in the world. Above all, it is a story of the people who enter our hotels as guests and leave as friends.
These are the ten chapters of the db story.
Excellence in everything
db management will not strive to be excellent. It is so. For us, excellence is not a goal but a way of doing things - by putting our heart in it for our guests.
Excellence is not limited to what is visible or directly experienced by our guests. It is the foundation of the brand and what integrates it into a single streamlined operation.
Value for money
Today’s tourism world has become one giant, completely open, market. Low cost travel has made competition healthier. With information just a mouse click away, guests’ choices have become easier. And user review sites and social media pages have made guests’ opinion king.
We at db welcome this new tourism world and embrace its challenges with pride and enthusiasm. Because it suits us fine. Because, quite simply, we offer value for money in everything we do.
Enjoyment
Our hotels and resorts are designed and operated to offer excellent accommodation and unique restaurants. But we know that our guests expect that something extra from us – the choice to enjoy themselves according to their preferences. That’s precisely why enjoyment has its own page on the db menu.
An experience, not just a stay
A hotel stay comes and goes. But an experience lasts for a very long time. We at db do our very best to turn our guests’ stay into a unique and memorable experience.
Guests always come first
At db we don’t just believe that guests always come first. This principle defines who we are and what we stand for. We look at our hotels and resorts as places where our guests find and get what they are looking for.
Our best teacher and partner is the guest with a helpful suggestion. Listening to his or her view is the best way to keep tweaking our systems to deliver what guests desire. And deserve.
Close to you
For us, there’s more to good service than being polite and sticking to a set of rules. We treat our guests as members of our ever-growing family. To us, they are men, women and children who for a short period call one of our hotels home.
To achieve this goal our staff plays a fundamental role. That is why they undergo regular training and develop their career plans closely with us. After all, to our clients they are db.
Those who seek us
Our guests tend to look for comfort, good service, variety and a relaxing time away from it all. They also want what they desire to be within arm’s length. And we oblige.
Hosting guests from over the world
db’s hotel systems and operations are geared to host guests from all over the world, embracing widely different cultures. We pride ourselves in being sensitive to the customs, norms and preference of all our guests.
The world is our oyster
db hotels and resorts will not remain where they started. We are positioned for the global, not just the local, market. Our offer is designed to be unique and competitive across and beyond national frontiers.
We are (part of) the world
db is a business. But we are also members of the communities and societies in which we operate. We take this membership very seriously and it is part of our mission to give a positive and distinctive contribution to the places, cultures and countries where we work.
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