Hard Rock Hotel - F&B Manager
Sobre el trabajo
Hard Rock Hotel Malta is seeking an experienced and highly driven Food & Beverage Manager to join our team.
This is a key operational leadership role requiring a strong background in luxury and five-star hotel environments. The successful candidate will be a hands-on F&B professional with a proven ability to lead large teams, maintain exceptional service standards and drive both guest satisfaction and commercial performance.
Your Mission
As Food & Beverage Manager, you will support the leadership and day-to-day management of the hotel’s Food & Beverage operations, ensuring that all outlets consistently deliver exceptional service in line with Hard Rock brand standards and the expectations of a luxury hotel.
You will be highly visible within the operation, leading from the floor, developing the team and working closely with Culinary and other departments to deliver a seamless guest experience.
Key Responsibilities
- Lead and oversee the day-to-day operation of the hotel’s F&B outlets.
- Ensure consistently high standards of service, presentation and guest experience.
- Lead, coach and develop F&B managers, supervisors and team members.
- Maintain a strong and visible presence on the floor, particularly during peak service periods.
- Monitor guest feedback and take appropriate action to continuously improve service delivery.
- Support the achievement of departmental revenue, profitability and cost-control targets.
- Monitor labour costs, productivity, staffing levels and scheduling in line with business requirements.
- Work closely with the Culinary team to ensure effective coordination between front and back of house.
- Ensure compliance with food safety, hygiene, health and safety, and company standards.
- Ensure departmental SOPs and Hard Rock brand standards are consistently implemented and maintained.
- Support F&B promotions, events and initiatives aimed at enhancing the guest experience and increasing revenue.
- Monitor departmental performance and identify opportunities to improve efficiency and service.
- Foster a positive working environment built on teamwork, accountability and continuous development.
- Handle guest concerns professionally and effectively, ensuring appropriate follow-up and resolution.
Requirements
- Proven Food & Beverage management experience within a luxury or five-star hotel environment is essential.
- Strong operational experience managing multiple F&B outlets.
- Demonstrated experience leading and developing large, diverse teams.
- Strong understanding of luxury service standards and guest expectations.
- Commercial awareness with a solid understanding of revenue, budgets, labour costs, cost control and profitability.
- Strong leadership, decision-making and problem-solving skills.
- Hands-on operational approach with the ability to lead effectively from the floor.
- Excellent communication and interpersonal skills.
- Strong organisational skills and the ability to perform effectively in a fast-paced environment.
- Excellent command of English; additional languages will be considered an asset.
- Flexibility to work according to operational requirements, including evenings, weekends and public holidays.
What We Offer
- A key management position within Hard Rock Hotel Malta.
- A dynamic and international luxury hospitality environment.
- Competitive remuneration package.
- Opportunities for professional development and career progression.
- Employee benefits and discounts across the db Group.
If you are an experienced F&B professional with a strong luxury hotel background and a passion for leading teams and delivering exceptional guest experiences, we would like to hear from you.
Join the band and be part of the Hard Rock Hotel Malta team.
- Departamento: Alimentos & Bebidas servicio
La empresa
db has a vision which is as clear as it is ambitious. We run db Seabank Resort + Spa, db San Antonio Hotel + Spa, 3 Hard Rock Cafe Restaurants, Starbucks Malta, Blu Beach Club, Amami, Westreme, Nine Lives & AKI, which strive to be rated by guests amongst the top in Malta and Europe.
db has a story to tell. About itself and what it stands for. About where we see ourselves in the world. Above all, it is a story of the people who enter our hotels as guests and leave as friends.
These are the ten chapters of the db story.
Excellence in everything
db management will not strive to be excellent. It is so. For us, excellence is not a goal but a way of doing things - by putting our heart in it for our guests.
Excellence is not limited to what is visible or directly experienced by our guests. It is the foundation of the brand and what integrates it into a single streamlined operation.
Value for money
Today’s tourism world has become one giant, completely open, market. Low cost travel has made competition healthier. With information just a mouse click away, guests’ choices have become easier. And user review sites and social media pages have made guests’ opinion king.
We at db welcome this new tourism world and embrace its challenges with pride and enthusiasm. Because it suits us fine. Because, quite simply, we offer value for money in everything we do.
Enjoyment
Our hotels and resorts are designed and operated to offer excellent accommodation and unique restaurants. But we know that our guests expect that something extra from us – the choice to enjoy themselves according to their preferences. That’s precisely why enjoyment has its own page on the db menu.
An experience, not just a stay
A hotel stay comes and goes. But an experience lasts for a very long time. We at db do our very best to turn our guests’ stay into a unique and memorable experience.
Guests always come first
At db we don’t just believe that guests always come first. This principle defines who we are and what we stand for. We look at our hotels and resorts as places where our guests find and get what they are looking for.
Our best teacher and partner is the guest with a helpful suggestion. Listening to his or her view is the best way to keep tweaking our systems to deliver what guests desire. And deserve.
Close to you
For us, there’s more to good service than being polite and sticking to a set of rules. We treat our guests as members of our ever-growing family. To us, they are men, women and children who for a short period call one of our hotels home.
To achieve this goal our staff plays a fundamental role. That is why they undergo regular training and develop their career plans closely with us. After all, to our clients they are db.
Those who seek us
Our guests tend to look for comfort, good service, variety and a relaxing time away from it all. They also want what they desire to be within arm’s length. And we oblige.
Hosting guests from over the world
db’s hotel systems and operations are geared to host guests from all over the world, embracing widely different cultures. We pride ourselves in being sensitive to the customs, norms and preference of all our guests.
The world is our oyster
db hotels and resorts will not remain where they started. We are positioned for the global, not just the local, market. Our offer is designed to be unique and competitive across and beyond national frontiers.
We are (part of) the world
db is a business. But we are also members of the communities and societies in which we operate. We take this membership very seriously and it is part of our mission to give a positive and distinctive contribution to the places, cultures and countries where we work.