Assistant Director of Sales

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.

About the Role

At Four Seasons Astir Palace Hotel Athens, our people are the cornerstone of excellence. We are currently seeking an experienced Assistant Director of Sales to join our dynamic Commercial team. In this key leadership role, you will support the Director of Sales in driving revenue growth and brand positioning within the luxury leisure market, while fostering strong relationships with clients and partners.

What You Will Do

·         Manage a portfolio of key accounts and supervise sales and administrative staff to achieve room night and revenue targets.

·         Assist in developing and executing strategic sales plans focused on luxury segments to maximize revenue, market share, and profitability.

·         Build and maintain strong relationships with decision-makers across luxury travel agencies and leisure partners to drive premium bookings.

·         Identify and secure new business opportunities through prospecting, networking, and participation in top industry events and tradeshows.

·         Collaborate closely with revenue management and marketing teams to align pricing, promotions, and online presence optimizing segment performance.

·         Oversee account management ensuring high levels of client satisfaction, retention, and performance tracking.

·         Analyze market trends and competitor activity to adjust sales strategies and maintain a competitive edge.

·         Represent the hotel at key events and sales trips to ensure visibility and prime positioning within target markets.

·         Utilize business intelligence tools such as Agency360, Demand360, STR, and internal reports to evaluate performance and uncover opportunities.

·         Lead and develop the leisure sales team, ensuring compliance goals and administrative responsibilities are met.

·         Coordinate marketing expenses and participate in sales meetings and trainings to drive team success.

What You Bring

·         Proven track record of success in luxury sales, particularly within the five-star hospitality sector.

·         Significant sales experience (5+ years), preferably within the Four Seasons organization or similar luxury brands.

·         Strong leadership skills with experience managing sales teams and driving results.

·         College degree or equivalent preferred.

·         Deep knowledge of sales systems including Golden S&C, Opera, and proficiency in Microsoft Office applications.

·         Excellent interpersonal, negotiation, and communication skills in both Greek and English.

·         Ability to analyze market trends, leverage business intelligence, and make data-driven decisions.

·         Availability to travel as required for sales trips and industry events.

 

What We Offer

·         Competitive salary and benefits package.

·         Employee meals, and laundry service.

·         Ticket Restaurant monthly allowance of €100.

·         Transportation to/from Elliniko.

·         Employee recognition programs and development opportunities.

·         Access to Four Seasons global training and travel programs.

Join Four Seasons Astir Palace Hotel Athens and play a pivotal role in elevating our sales performance and luxury brand reputation. If you are a motivated, strategic leader with a passion for excellence in hospitality sales, we encourage you to apply.