Assistant Housekeeping Manager

Assistant Housekeeping Manager – Four Seasons Resort Tamarindo

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.  

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, naturally, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do. 

Four Seasons Resort Tamarindo in Jalisco, Mexico rests on 3,000 acres of a protected natural reserve on the Pacific Coast of Mexico. Its 157 rooms will boast exceptional panoramic views of the Pacific Ocean, enveloped by the surrounding jungle and lush golf course. 

Four Seasons Resort Tamarindo is heartily committed to showcasing the very best of Mexican Art, Culture, and Nature. The local community and their warmth are a key component of our guest experience, and our Assistant Housekeeping Manager will imbue a passion for this destination and the Culture. 

Be You:

The Assistant Housekeeping Manager will demonstrate the following key characteristics:

• Ability to communicate clearly and openly creating an atmosphere of mutual trust and teamwork.
• Demonstrates superior knowledge of housekeeping operations.
• Proven ability to effectively lead in a variety of operational situations with guest and house requirements; flexible leadership style.

Master Your Craft:

The Assistant Housekeeping Manager is directly responsible for ensuring our guest accommodation and all areas front and back of the house are maintained in a spotless condition at all times.

Desired Skills and Experience:

• Minimum 3 years management experience in Housekeeping operations.
  
  
• Demonstrate adaptability to live in a remote location.
  
  
• The ability to oversee the day-to-day operations of the Housekeeping Department, which includes front and back of the house.
  
  
• The ability to assure that guest rooms and public areas are cleaned to exacting standards.
  
  
• The ability to schedules work to be done daily collects room and floor status sheets for assigned work areas.
  
  
• The ability to monitor the Room Attendant’s daily progress and performance.
  
  
• The ability to inspect completed rooms to assure that all standards have been met.
  
  
• The ability to release checkout rooms to be sold.
  
  
• The ability to assure that there are sufficient supplies on the guest floors.
  
  
• Flexibility to work on different shifts, weekends, and holidays.
  
  
• The ability to build an open and trustful environment where everyone's opinion is shared and valued.
  
  
• The ability to communicate clearly and openly with the team all information regarding the departmental operations.
  
  
• The ability to coordinate personal training to guarantee a high level of service and productivity.
  
  
• The ability to anticipate, in advance, all materials and supplies and assure their availability.
  
  
• As an Assistant Department Leader, you will motivate and develop a team, leading by example at all times, and instill a culture of continuous learning and improvement among your staff.
  
  
• You actively participate in Employee Relations activities and programs
  
  
• You are actively involved in identifying and assessing the needs of your team and investing in their career development through effective coaching, training, and by instilling company our values.
  
  
• Bilingual - Spanish & English
  
  
• When dealing with guests and internal customers you live by the Golden Rule.
  
  
• You will use your unique personality and service style to fulfill the Four Seasons Brand and Resort standards creating a special and memorable experience! 
  
  

About Four Seasons Hotels & Resorts: 

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping. Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s "100 Best Companies to Work For" EVERY YEAR since 1998 and named "Great Place to Work Legend", an honor currently held by only 12 companies in the world.

Service Culture

Currently operating 126 hotels and resorts, and 48 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

About Four Seasons Resort Tamarindo:

Our nature reserve spans 1,214 hectares (3,000 acres) and features 10 kilometers (6 miles) of coastline, making it an incomparable setting for discovery and freedom. With a deep respect for the environment (only 2% of the reserve is developed), we serve as the guardians of this vast natural sanctuary and as your guides to it. Our activities have been personally curated to allow you to experience this utopia and define the Tamarindo experience. Here, time goes by more slowly, and each moment of exploration brings you closer to everything and everyone around you. 

What it is Like to Work for Four Seasons Hotels & Resorts:

At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service, and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience, and skills to the next level. As an additional bonus, working with Four Seasons allows you to work for an international company and travel all over the world while staying at incredible properties for free!

Learn more by visiting us at:

Company Site:       www.fourseasons.com    

Our Careers:           jobs.fourseasons.com       

LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts  

Facebook:               https://www.facebook.com/FourSeasonsJobs  

Twitter:                     https://twitter.com/FourSeasonsJobs  

 We look forward to receiving your application!