Assistant Spa Manager

Be a part of something truly special! Join the pre-opening team of Four Seasons Cabo San Lucas at Cabo Del Sol as Assistant Spa Manager . On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor, ideally located between Cabo San Lucas and San José del Cabo.  In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” This ultra-luxury ocean-front resort will include 96 beautifully appointed guestrooms and 61 Residences,  Amenities will include three restaurants, five bars, three pools, an open-air fitness center designed by celebrity trainer Harley Pasternak, Spa with ten treatment rooms and relaxation oasis, and The Clubhouse.  The Clubhouse is perched above the resort with sweeping Ocean views, and it is being designed as THE place to host spectacular weddings and events for up to 250 people.  It will feature and event lawn for ceremonies, an indoor/outdoor ballroom, living room space for entertaining, and a bridal suite.  

Target hire date: December 2023

The management level for this position is:  

Operations – Assistant Department Head with local package  

The role of the Assistant Spa Manager 

The Assistant Spa Manager will demonstrate the following key characteristics:

• Manage and oversees The Spa Departments and all they entail.
• Ensures the training of the Spa staff to exceed standards. Ability to work with Learning Manager and Designated Trainers to achieve the best possible learning environments for spa staff.
• The ability to work closely with Engineering to maintain quality and mechanical operation of all Spa equipment.
• The ability to oversee the cleanliness of the Spa and coordinate special requirements with Housekeeping, Laundry, and Engineering.
• The ability to understand and implement emergency response procedures and respond properly in any hotel/ spa emergency to assure staff and guest safety.
• The ability to effectively integrate Spas with the Hotel operations wherever possible and in accordance to the direction of Spa trends.

Knowledge and Skills  

• Excellent reading, writing and oral proficiency in the English and Spanish language.
• Minimum 3 years management experience in a luxury Spa.
• Consistently exceeds expectations.
• Demonstrates superior knowledge of spa, wellness and holistic modalities
• Thorough knowledge of 5-star service standards, effective application of spa staffing models proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials
• High peer credibility
• Previous experience preferred as a hands-on therapist such as massage therapist, esthetician, acupuncturist etc.

Master Your Craft:

The Assistant Spa Manager is a well known Four Seasons leader in asthetic taste with the ability to give practical advice on creating a tasteful spa environment, and translate that into eye for detail and crispness.  They understand market trends and have a proven track record for collaborating with Directors of Marketing to put together sound business plans and supporting action steps.  They are articulate and confident, able to advocate the importance and relevance of the spa experience in both out urban and resort locations.

What to Expect:  

• Be part of a caring team with a family spirit  
• Have opportunities to build a successful career with global potential  
• Work in a diverse and challenging environment and engage with the leadership team  
• Be recognized for your accomplishments  

About Four Seasons Hotels & Resorts:   

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.   

Service Culture  

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.  

 What it is Like to Work for Four Seasons Hotels & Resorts:  

 At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!  

Learn more by visiting us at:  

Company Site:       www.fourseasons.com      

Our Careers:           Four Seasons Careers (myworkdayjobs.com)         

LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts    

Facebook:               https://www.facebook.com/FourSeasonsJobs    

Twitter:                     https://twitter.com/FourSeasonsJobs    

 We look forward to receiving your application!  

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******