On-Call Concierge

Our Brand Promise:  
At Four Seasons, Life is richer when we truly connect to the people and world around us.    

Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.   

Our Promise to you:  

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.    

What makes us unique:  
In the heart of Beverly Hills & West Hollywood this award-winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.  

What we expect:  

Job duties include but are not limited to:  

• Respond to a wide variety of guest requests by accurately assessing the guest needs and adding personal recommendations to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. 
  
  
• Ensure desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.  
  
  
• Knowledgeable in local activities such as theatre, sports, concerts, shows, special exhibits, and sightseeing.   
  
  
• Establish close contact with vendors in these areas in order to provide information, ticketing, and reservations for guests. 
  
  

Ideal candidate will have: 

• Previous 1-2 years’ experience as a Concierge or Guest Relations 
  
  
• High degree of analytical abilities 
  
  
• Exceptional Computer skills 
  
  
• Outstanding communication and presentation skills 
  
  

We Offer:  

• Hourly Rate: $27.50
  
  
• 401K Retirement Savings Plan
  
  
• PTO Accrual
  
  
• Complimentary Meals
  
  
• Free on-site parking  
  
  
• Growth & Development opportunities  
  
  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf