Residential Attendant

Residential Attendant

Our Brand Promise: 
At Four Seasons, life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.

Our Promise To You: 

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.  

Responsibilities 

A Residential Public Area Attendant is responsible for keeping all residential common areas, both interior and exterior, in addition to the administrative areas clean and well stocked.   

Job Duties:

• Supports the F&B program by keeping kitchen areas and storage areas clean, supporting inventory control, and assisting with the delivery of grab and go, drop and go, as well as table service in the Resident’s Lounge. 
• Supports the F&B program by keeping the stewarding areas clean and supporting the culinary team with the cleaning and replenishment of kitchen items and operating supplies. 
• Check, clean and restock all residential area washrooms, residential lobby, mail room, residential corridors, and all common areas (e.g. gym, pool, theatre, resident’s lounge, etc.) and heart-of-house space (inclusive of office space etc.) 
• Anticipates residents’ needs and takes ownership of concerns and requests; acts decisively to ensure satisfaction. Offers a special personalized touch when an opportunity is presented. 
• Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately. Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response. 
• Cleans and self-inspects public areas as assigned and in accordance with Four Seasons standards       
• Operates the washers and dryers to ensure we process pool terry, gym terry and other in-house laundry needs in an expedient manner, consistent with core standards 
• The ability to spot all furniture and keep it in its proper place 
• Cleans all common areas including elevators/lifts, elevator/lift doors, windows, carpets as well as collect garbage/trash throughout the property 
• The ability to offer assistance to any resident in a courteous and friendly manner 
• Maintain all equipment and supplies and use them in a proper manner  
• Keep Housekeeping storage areas tidy and correctly stocked, and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order.  To be responsible for reporting any malfunctioning equipment. 
   

Additional Responsibilities

• Ability to enforce rules and regulation with residents 
• Ability to handle lost and found items in coordination with Security Manager 
• Ability to carry out any other cleaning duties as assigned by the Residential Leader 
• Support sustainable efforts as set out by the property 
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned 
• Form part of the Emergency Response team while on shift 
• Maintain cleanliness, inventory, set-ups and standards in the pool and fitness Center areas and have the ability to provide proper and safe operation of the equipment in these areas 

Skills/Qualifications:

Ideal candidate will have:

• Fluent in English, reading and writing 
• Secondary education 
• Possesses a high degree of product knowledge and relevant technical skills 
• Ability to work with minimal supervision 

We Offer:

• Hourly Rate: $23.50
• Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan
• Vacation Pay, Sick Pay, Holiday Pay, Disability Coverage and Life Insurance
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• Comprehensive learning and development programs to help you master your craft.
• Inclusive and diverse employee engagement events all year-round

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf