Room Service Supervisor

Four Seasons Hotels & Resorts 

Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience. 

We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you." 

Four Seasons Atlanta 

Meet us in Atlanta, and we’ll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot. 

Career Opportunity 

The In-Room Dining Supervisor is an integral part of the In-Room Dining team. This position acts as the manager on duty when there is not an In-Room Dining Manager or Assistant Manager present. 

The In-Room Dining Supervisor is responsible for, but not limited to: 

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s In-Room Dining Department to ensure that established cultural and core standards are met. (20%) 
  
  
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. (15%) 
  
  
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services. 
  
  
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.  
  
  
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.  
  
  

Assist with the service of food to guests. Assist with the cleaning of operational areas. 

Knowledge of food & beverage service, cost control, labor control and accounting is preferred. The ability to operate computer equipment and other food & beverage computer systems. Excellent reading, writing and oral proficiency in the English language are a must. 

Comprehensive Benefits 

• Medical, dental, and vision insurance 
  
  
• Vacation, holiday, and sick pay 
  
  
• 401k participation with company matching program 
  
  
• Complimentary stays at Four Seasons worldwide, subject to availability 
  
  
• Free shift meal prepared by the culinary team 
  
  
• Complimentary dry cleaning of employee uniforms 
  
  
• Subsidized Marta or parking options 
  
  

About Us 

https://www.fourseasons.com/atlanta/  

http://jobs.fourseasons.com/  

https://www.linkedin.com/company/four-seasons-hotels-and-resorts/mycompany/  

​******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.****** 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf