Spa Therapist

Is directly responsible for the day to day key processes in his/her area of work

Assists his/her supervisor in executing the day to day operational requirements

Assumestraining responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model

Attends all scheduled training sessions

Actively offers operational, employee and customer (internal and external) relatedfeedback to management

Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule

Provide professional treatments for any guest (male or female) including but not limited to massage, facial treatments, grooming and body treatments. Recommend further treatments to guest which address their concerns and preferences

Describe spa treatments knowledgeably and enthusiastically and ask guests pertinent questions, to determine their needs and preferences

Utilize all of the professional products safely and accurately & take reasonable care to perform duties as instructed, and to prevent injuries to self and others

Have a thorough understanding of every spa service including benefits, indications & contraindications for each of the treatments, facials, massages

Ensure treatment rooms are immaculately maintained (including linen, terry and any equipment in the treatment room)

Performs all services as per the standard operating manuals