Kids Camp Manager

The Kids Camp Manager is responsible for overseeing all aspects of the resort's children's programming and family activities. This role is key to creating a fun, safe, and engaging environment for young guests while maintaining the highest standards of service and professionalism consistent with the brand.

Job Duties and Functions:
* Design, implement, and oversee a diverse calendar of age-appropriate indoor and outdoor activities for children ages 4-12, aligned with the resort's brand, local culture, and family-friendly atmosphere.
* Ensure the Kids Club facility is clean, organized, safe, and welcoming at all times.
* Supervise and train Kids Club team members, ensuring the team consistently delivers engaging, warm, and attentive service.
* Interact daily with parents and guardians to understand guest preferences, ensure safety protocols are understood, and build trust through clear communication and professionalism.
* Coordinate with other resort departments (F&B, Housekeeping, Recreation, Events) to support family-focused resort-wide programming, special events, and holiday celebrations.
* Oversee child safety protocols, including proper supervision ratios, allergy awareness, emergency procedures, and health & hygiene standards.
* Ensure compliance with all local childcare regulations and resort policies.
* Manage scheduling, payroll, purchasing, and inventory for Kids Club operations.
* Handle guest feedback promptly and professionally, resolving concerns with discretion and care.
* Foster an inclusive and creative team environment where both children and staff feel valued and inspired.

Education and Experience:
* Minimum 2 years of experience in a supervisory role within a luxury hotel/resort Kids Club, childcare center, or similar setting.
* Strong background in child development, early education, recreation, or hospitality.
* Excellent communication and interpersonal skills, with a natural affinity for working with children and families.
* CPR and First Aid Certification required; childcare safety training or certification preferred.
* Creative mindset with the ability to design engaging programs and themed activities.
* Energetic, patient, detail-oriented, and passionate about guest service.
* Must be able to work flexible hours, including weekends, holidays, and school breaks.
* Ability to work outdoors in tropical weather conditions, including high heat and humidity.
Source: Hospitality Online