Housekeeping Supervisor
Sobre el trabajo
Reporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible of leading our team of room attendants and ensure we provide excellent customer service. Responsibilities: Check rooms and common areas, including stairways and lounge areas, for cleanliness and assist accordingly Coordinate work activities among departmentsEnsure compliance with safety and sanitation policies Educate housekeeping staff on cleanliness, tidiness and hygiene standardsExamine the property to determine need for repairs or replacement of furniture and/ or equipmentInvestigate and address complaints regarding poor housekeeping serviceMaintain an inventory of cleaning suppliesMonitor and replenish cleaning products stock Motivate team members and resolve any issues that might occurOversee staff performance on a daily basisPrepare work assignments in an effective mannerPerform various cleaning duties in instances of staff shortagesSchedule shifts and arrange for replacements in cases of absenceTrain room attendants on cleaning and maintenance tasks Qualifications & Assets: At least 2 years’ experience working in a similar positionAbility to use industrial cleaning equipment and productsAbility to work to deadlines, with changing priorities and whilst remaining calm under pressureAble to work various shifts, including evenings, public holidays and weekends Excellent organizational and team management skillsMust have excellent interpersonal skills to be able to get along well with co-workers and customers/clientsMust be proactive in carrying out assigned dutiesProactive approach, with exceptional initiative and problem-solving abilities to ensure the highest levels of productivity and guest satisfaction
- Departamento: Limpieza
Sobre ti
- Idioma requerido: Inglés.
La empresa
Creator of innovative lifestyle experiences and powerful brands established in Malta since 2005, Hugo's Group has sharp expertise in festive,premium catering and hospitality. Between restaurants, bars and luxurious hotels (Hugo’s Lounge, Hugo’s Terrace, Hugo’s Pizza & Pasta, Hugo’s Pub, Hugo’s Burger Bar, Bacco By Hugo’s, Infinity By Hugo’s, Hugo’s Boutique Hotel 3* and H Hotel 4*) we strive to enlighten the senses through inspired settings, a high level of customer service, exceptional food quality, affordable prices, dynamic music concepts and state of the art video and audio systems. We form an integral part of the island’s entertainment industry, with all our venues centrally located in and around Paceville, Malta’s central hub for socializing and nightlife.
We are an ecosystem of brands and places, sharing the same culture of excellence and the same creative drive to exceed the expectations of our guests. Our ambition is based on five fundamental values shared by all our collaborators:
H – HIGH STANDARDS
U – UNWAVERING COMMITMENT
G – GROWTH AND LEARNING
O – OBJECTIVE DRIVEN
S – SUCCESS
Our employees are the core of what makes our group’s success, thus we care about their growth and aspirations by encouraging internal mobility, whether within functions or brands. We strive to provide leadership in shaping an inclusive culture that drives excellence, diversity, and innovation by supporting talent, engagement, and employee work experience.
Hospitality is a value of the future, and we intend to embody it. Would you like to become part of our vibrant team?
Housekeeping Supervisor
A tiempo completo, Indefinido
Fecha de inicio:
Fecha limite de comienzo:
