Guest Services Officer - Concierge
Sobre el trabajo
Summary
We are inviting passionate, energetic and devoted talents to join our dynamic team.
What you will do:
What you should have:
What we offer:
We are inviting passionate, energetic and devoted talents to join our dynamic team.
What you will do:
- Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the lobby and Concierge counter
- Responsible for full spectrum of duties, including greeting guests, assisting with guests in any plans / arrangement and providing useful information
- Work alongside with all teams to ensure an exceptional guest journey from pre-arrival and during the stay, to departure and post-departure
- Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests
What you should have:
- Preferably with 1 year of working experience in service industries
- Good communication language skills
- A great team player who is customer-oriented, attentive and hospitable
What we offer:
- Care: A supportive and caring environment where diversity and inclusion are embraced
- Development: Immense learning opportunities to equip and grow yourself
- Well-being: Prioritize well-being and bring positivity at work and in life
- Departamento: Conserje
Guest Services Officer - Concierge
A tiempo completo, Indefinido
Fecha de inicio:
Fecha limite de comienzo:
