Analytics Specialist | Commercial Performance Analytics

Hotel Brand:
Location: Philippines, Makati City

Hotel: CRO Manila, 27th Floor, Tower Two, RCBC Plaza,, 6819 Ayala Avenue corner Gil Puyat Avenue, MAKATI CITY, 1200

Job number: 125718



Role Purpose

Subject matter expert who is responsible for providing  data-driven insights and analysis to drive business decisions, analyze system performance trends, and implement action plans to optimize efficiency. Additionally, they manage high impact-projects and act as a primary point of contact for specific focus areas, design performance tracking queries, maintain complex databases, and effectively communicate insights and recommendations to stakeholders.. 

Key Accountabilities

• Work on high priority projects with huge impact to organization. Manage process and vendors regarding ongoing projects to ensure the delivery against business needs and monthly production goals.
• Design and build performance tracking queries for individual decision support system users.
• Influence business decisions from Test & Learn to Execution stage.
• Primary point of contact for respective focus area and can represent the line manager’s duties if needed.
• Develop, own and maintain highly complex data extracts and databases; ensure requirements are developed in accordance with specified business and technical requirements.
• Champion the design and publishing of reports and dashboards and that can be self-service for both regional and global departmental user groups.  
• Apply analytical techniques to one or more disciplines. May perform statistical analyses.  
• Effectively communicate findings and provide actionable insights and recommendations to appropriate levels.
• Confidently make decisions, perform day-to-day responsibilities and communicate to clients with minimal supervision required.                                                                                            
• Drives own development plan and competent to leading self
   

Key Skills & Experiences

Education –

Associate Degree or Bachelor's Degree or technical institute degree/certificate or an equivalent combination of education and work related experience.

Experience –

2 to 5 years progressive work related experience with demonstrated proficiency and understanding in one or more functions related to the position.

Technical Skills and Knowledge –

• Demonstrated expertise in computing, statistical and database reporting skills
• Demonstrated competence in programming experience with statistical, cloud environment and database software (not limited to SQL Server, Adobe Analytics, SAS, Business Objects, Google Cloud Platform, Tableau, Salesforce, Python, and R)
• Experience with data visualization tool ( Tableau, Power BI, etc)
• Enthusiasm for analyzing business trends and performance 
• Established a strong working knowledge of the different business functional areas and act as point of contact to respective stakeholders
• Ability to communicate prolifically and be able to influence stakeholder of any level. Being savvy to use Microsoft Excel and Microsoft Powerpoint will be an advantage. 
• Demonstrated experience in a decision-support and data warehousing environment.
• Basic project management sills and ability to manage multiple priorities. 
• Demonstrates capacity to understand operational needs. 
• Applies subject matter knowledge under limited supervision. 
   

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.