Housekeeping Supervisor

Hotel Brand: InterContinental
Location: New Zealand, Auckland

Hotel: Auckland (AKLHA), 1 Queen Street, 1010

Job number: 127383



About us 

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

Are you passionate about maintaining impeccable cleanliness standards and ensuring the utmost comfort and satisfaction of our guests? Do you have a keen eye for detail and excellent leadership skills? If so, we invite you to join our team at InterContinental Auckland as a Housekeeping Supervisor!

As a Housekeeping Supervisor, you will play a crucial role in ensuring the smooth day-to-day operation of our hotel's housekeeping department. Your responsibilities will include supervising and motivating a team of housekeeping attendants, maintaining impeccable cleanliness standards and contributing to the overall success of the hotel.

Explore your journey ahead 

• Supervise and coordinate the activities of our housekeeping team; ensuring efficient and timely completion of tasks. 
• Train and mentor new housekeeping attendants to ensure high quality service delivery.
• Inspect guest rooms, public areas and back-of-house areas to ensure cleanliness meets hotel standards. 
• Monitor inventory levels of cleaning supplies and equipment, placing orders as needed. 
• Handle guest requests promptly and professionally. 

What we need from you 

• Proven experience in a supervisory role within a hotel’s housekeeping department. 
• Strong leadership and organisational skills. 
• Excellent attention to detail and commitment to cleanliness standards. 
• Effective communication and interpersonal skills. 
• Ability to work in a fast-paced environment and adapt to changing priorities. 
• Valid New Zealand working rights. 

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.