Junior Sous Chef

Hotel Brand: InterContinental
Location: United States, Illinois, Chicago

Hotel: Chicago Magnificent Mile (ORDHA), 505 North Michigan Ave, 60611

Job number: 123614



Key Responsibilities

• Maintains a calm and professional demeanor during periods of high volume or unusual events to keep restaurant operation to standard
• Set a positive example for the shift team
• Consistently evaluate restaurant environment and customer needs
• Develops Enthusiastically Satisfied Customers All of the Time 

DUTIES AND RESPONSIBILITIES:

• Executes restaurant operations during scheduled shifts. Organizes opening and closing duties as assigned. 
• Effectively uses provided tools for successful shift operation.
• Delivers superb customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Contributes to positive team environment by providing clear, specific, timely and respectful coaching and feedback to employees on shift
• Provides feedback to restaurant managers on employee performance during shift.
• Communicates to his/her manager any difficulties, guest comment and other relevant information
• Follows and directs others to follow all Company and restaurant policies and procedures including but not limited to cash policies, the Employee Handbook, and safety and security.
• Directs the team to follow health, safety and sanitation guidelines.
• Develops positive relationships with the shift team
• Assists restaurant managers in training new associates by reinforcing successful performance and giving respectful coaching as needed
• Demonstrates and ensures all standards are followed by all employees during shift.

QUALIFICATIONS:

Essential:

• Must be able to speak and understand English
• High School diploma or equivalent
• Food Hygiene awareness and at least basic training.
• Ability to communicate in English with guest.
• Ability to compute basic mathematical calculations.
• Ability to provide legible written communication. 
• Must be TIPS Certified prior to or after hire

Desirable:                    

• Previous job related experience.
• Food Hygiene certificate.
• First aid awareness.
• Possess a friendly, upbeat & outgoing personality.

Essential Skills:

• Ability to perform job functions with attention to detail, speed and accuracy.
• Ability to prioritize, organize and follow through.
• Ability to be a clear thinker remains calm and resolves problems using Sound judgment.
• Ability to work under pressure.
• Ability to work an 8-hr shift in all types of conditions pertinent to the job.
• Ability to comprehend instructions
• Ability to work cohesively with co-workers as part of a team.
• Ability & willingness to perform job tasks according to established standards.
• Must be flexible and able to work nights, weekends, and/or holidays as required.
• Ability to work cohesively with co-workers as part of a team.
• Ability to motivate staff and maintain a cohesive team.

The statements in this job description are intended to describe the essential nature and level of work being performed.  They are not intended to be all responsibilities or qualifications of the job.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.