Food & Beverage Manager

Food & Beverage Manager

Application Deadline: 30 April 2024

Department: Food & Beverage

Employment Type: Permanent - Full Time

Location: China - Beijing (Yansha Center)

Reporting To: Food & Beverage Director

Compensation: ¥23,000 - ¥28,000 / month

Description
To contribute to and to support Kempinskis vision ofbecoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. 

Key Responsibilities

• Set an example by reporting to duty punctually wearing business attire according to
  the hotels dress code & Kempinski grooming standards, maintaining a high standard
  ofpersonal appearance and hygiene at all times.
• Provide a professional and courteous service at all times and ensure that all
  employees follow the example.
• Be knowledgeable of all services and products offered by the hotel.
• Have a thorough knowledge and understanding of all food & beverage products and
  services.
• Prepare/consolidate the yearly budget for the department in cooperation with the
  Finance Department.
• Prepare the monthly income statement for each outlet and the department as a whole.
  hold the monthly performance meeting with the Outlet Management.
• Attend and actively contribute to all relevant staff meetings and hotel trainings
• Conduct daily operations briefings with the Executive Chef.
• Conduct daily or weekly Food & Beverage meetings.
• Take the necessary disciplinary actions, when needed, in accordance with local
  legislations.
• Ensure all departmental operations manuals are prepared and updated annually.
• Source the best available products, constantly aim to improve quality, communicate
  about the products both internally and externally.
• Establish good parnerships with suppliers and involve them in activities that will
  strengthen working relationships, e.g. invite them to the hotel.
• Monitor and constantly improve quality and guest satisfaction with the given tools
  (Leading Ouality Assurance, Customer Satisfaction Survey).
• Handle guest complaints in prompt and courteous manner.
• Oversee every service at least once a week (breakfast, lunch, dinner, lobby.
  banqueting,room service,bar).
• Prepare a yearly marketing plan fot the department in cooperation with the Sales &
  Marketing Department including a competitor analysis and a revision of global trends
• Conduct the competitor analysis through on-site inspections to assess the local food &
  beverage offering including both hotel outlets and stand-alone restaurants.
• Analyse the global trends by reviewing print and web based media and attend
  local/regional trade shows and gastranomic events.
• Maintain an active relationship with the hotel's PR Manager in regards to hotel's
  Food & Beverage outlets and events.
• Ensure that all Outlet Managers are fully aware of market needs and trends and that
  their product and service meet the demands.
• Coordinate with the Chef to ensure that employees are educated and aware of
  seasonal and new products on the market.
• Develop departmental trainers, assign training responsibilities and meet with the
  trainers on a monthly basis.
• Ensure that each Outlet Manager plans and implements effective outlet specific
  training programs.
• Assume Executive dutis as assigned by the General Manager in accordance with the
  hotel's duty manager roster.
• Respond to any changes within the Food & Beverage department as dictated by the
  hotel management.
• Act as the main point ofcontact to the Corporate Food & Beverage Team.
• Implement corporate policies, procedures, guidelines, traditions and initiatives.
• Ensure that all outlet concepts are followed and that alterations or reviews of concepts
  are brought to the attention ofthe Corporate Food & Beverage Team.
• Attend all corporate conference calls and the relevant regional and global Food &
  Beverage events.
• Provide support for the Corporate Food & Beverage Team as requested in accordance
  with the hotel-corporate agreement.

About Kempinski Hotels

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.