Team Leader, Transportation/Boat Rep

 

 

Team Leader, Transportation/Boat Rep 
(6669)

 

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

 

About the role

 

The Transportation Team Leader supervises the Transportation department which includes Drivers, and Transportation, Boat and Port Representative. They ensure a smooth Arrival and Departure process for all as their team is the first and last point of contact of the guest. Their interpersonal abilities make them an exceptional point of contact with every guest, to ensure their stay is as seamless and memorable as possible. At the same time, their analytical minds and composed character allow them to be the primary line of defense to prevent and solve any possible complaints. Their instinctive leadership empowers them to coordinate and orchestrate the operation with an efficient yet luxurious approach.

 

Key Areas of Job Responsibility

 

• Coordinate the Arrival and Departure of our guest via Helicopter, Boat or Vehicles.

• Compiling operational report
• Schedule drivers and Airport/Port Representative based on the daily operation
• Ensure all amenities are set according to standards or personalized when applicable.
• Organize last-minute transfer based on guest requests and needs.
• Oversee all on-island transfer to restaurants and other activities.
• Keep an excellent level of communication with all departments of the resort.
• Train the team according to the Forbes Travel Guide Standards.
• Maintain a positive and collaborative atmosphere.

 

Skills, Experience & Qualifications

 

• English Level: Fluent (90%)
• Education Level: Bachelor in Hotel Management or Technical or General Administration High School completed – University Degree optional (preferably with Bachelor in Hotel Management or Technical or General Administration)
• Experience in the tourism sector at least 2 years. Preferably have knowledge Concierge, Front Desk
• Excellent verbal and written communication
• Detailed and Service oriented
• Intermediate/Advanced computer skills
• General knowledge of MS Office (Word, Excel, Power Point, Outlook, Publisher, and Internet)
• Abid multitasker and capable of working under pressure
• Outstanding communication and interpersonal skills
• Excellent organizational skills
• Leadership skills with a problem-solving ability
• Team player oriented
• Reliable and result driven

 

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.