People and Culture Coordinator (Training Specialist)

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.  Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

This role will report to the Director of People & Culture with a dotted line to the Quality Manager, and support the property by creating, coordinating, and facilitating training for both hotels (Kimpton Seafire and Hotel Indigo Grand Cayman, including New Hire Orientation, HR Systems training, Kimpton University courses, ad hoc classes as required, and Service training.  Will maintain training records and ensure compliance with required classes.  May also provide support when needed on all other aspects of People + Culture to include: maintaining employee files and departmental records, recruitment, employee relations and recognition initiatives. 

Some of your responsibilities include:

• Maintain and coordinate monthly training calendar.
• Liaise with Catering & Events team to book meeting space and schedule training courses.
• Facilitate New Hire Orientation for both properties.
• Facilitate Kimpton University courses, and ad hoc training courses.
• Conduct training needs assessments.
• Analyze needs assessment, audits and reports, and design and deliver additional training where needed.
• Assists managers in developing training and development plans for staff.
• Track training completion in the Learning Management System
• Communicate with Leaders to ensure required training courses are completed.
• Communicate notices on bulletin boards, newsletters, and in employee meetings.
• Oversee Cross-Training program.
• Lead mentorship program.
• Assist People & Culture Director with various administrative tasks or additional duties as assigned.
• Aggressively champion the company culture!

What You Bring

• Minimum 2 years of People & Culture (HR) experience.
• Minimum 2 years' experience in a 4 or 5 star hotel a must.
• Bachelor's degree preferred.
• Excellent platform skills: confident speaking in front of large groups.
• Prior experience facilitating training to large groups is required.
• Event management knowledge required.
• Must work well in a high volume, active work environment.
• Ability to type 45+ Words per minute.
• Must be able to maintain confidential information.
• Ability to prioritize and meet deadlines for multiple concurrent tasks.
• Accuracy and attention to detail are required.
• Proficiency in Microsoft Word, Excel, and Outlook, and PowerPoint
• Positive attitude and a passion for people and for service.
• Superior verbal and written communication skills required.
• Must be able to occasionally work evenings, weekends and public holidays.

 

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy  click here .

 

Be Yourself. Lead Yourself. Make it Count.