Host/Hostess - AM
Host/Hostess - AM

Mandarin Oriental

Publicada

Host/Hostess - AM

Sobre el trabajo

  • $18.72 per hour
  • FREE PARKING - FREE MEALS
  • Paid Time Off - Paid Life Insurance - Paid Short Term Disability
  • 401(k) + Employer Match - Excellent Benefits


Overview of Position

The Host/ess is the first impression of Breakfast by MO, greeting guests warmly and by name. The Host/ess is responsible for escorting guests to their table, providing chair assistance for all guests and menu presentation. The Host/ess will maintain and monitor the reservation system and floor plan to ensure tables are turning efficiently. The Host/ess will also ensure that Breakfast by MO has appropriate ambiance including proper music, temperature, and lighting.

Additional responsibilities include the following:

  • Assist colleagues in providing copies menus as requested by the Managers.
  • Assist guest and colleagues courteously and efficiently.
  • Confirm reservations and answer daily email inquiries in timely manner.
  • Coordinate set menus for all groups and distribute copies of the event form accordingly.
  • Share information of all upcoming events with the Concierge Team.
  • Keep reservation books up to company standard.
  • Check daily for our regular guest preferences and record them in our daily list for the service.


The Hostess will report directly to the Director of Bar Operations.

Requirements

  • Have a minimum of 1-year experience in similar position in a luxury hotel property.
  • Have excellent communication and organization skills.
  • Reading, writing and oral proficiency in the English language.
  • Willing to work a flexible schedule and holidays.
  • Be a self-motivator and motivator of others.
  • Must be able to work in a high-pace and dynamic operation. 
  • Able to work together with other colleagues.
  • Have a pleasant, friendly and helpful manner.
  • Maintain a clean and healthy personal hygiene and grooming.
  • Work in a safe, prudent and organized manner.
  • Able to handle multiple tasks at one time.
  • Able to consistently delight and satisfy our guest
  • Able to handle guest requests in a detailed manner


Advertised: Eastern Daylight Time
Applications close:

Host/Hostess - AM

Miami, FL, Estados Unidos

A tiempo completo, Indefinido

Fecha de inicio:

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