Project Coordinator - Hotel Operations

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

The Project Coordinator supports the Project Management team and subsequently the entire Product Development department with the coordination of all Hotel Operations projects. It is a support function with a 360 view on multiple departments under Hotel Operations. The Project Management teams function is to prioritize, communicate, complete and measure Hotel Operations projects fleetwide. Projects will involve increasing consistency in Hotel Operations, increasing guest NPS and generating return on investment. The Project Coordinator will work with the team on delivering multiple projects in a timely manner by managing workstreams, setting workshops and reporting progress of execution.

Your Impact

· Owns and updates Gantt Chart and other tools for the entire department's projects.
· Monitors project progress and creates project status reports for project managers and stakeholders.
· Coordinates project management documents such as the project plan, budget, schedule, or scope statement, as directed by the project manager.
· Performs analytical reports related to P&L statements, cost saving impact and ROIs.
· Works with the team to build and prepare presentations and analysis for the Hotel Operations Projects.
· Manages cross departmental communication.
· Monitors success of the project and shares lessons learned for future projects.

Your Journey so far

· Degree in Hotel Management, Business, Economics, or a related field. Master or MBA is an advantage.
· 1 or 2 years of experience, preferably in Hotel Operations or Hotel Consulting.
· Hospitality, Project Management or Consulting background.

Your Essentials

Solution-driven, team player and excellent presentation skills required.
· Ability to follow multiple projects and multiple stakeholders.
· Proficient in Excel , PowerPoint and Canva.
· Proficient with Microsoft Office and Project Management software.
· Fluent in English. Any additional language is an advantage.
EU passport or Right to work in Switzerland

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here