Front Desk Receptionist - Killarney Plaza Hotel
Sobre el trabajo
The Killarney Plaza Hotel & Spa, a 4-star hotel with 198 rooms located in the heart of Killarney, is part of the O'Donoghue Ring Collection. We are currently seeking a skilled Front Desk Receptionist to join our team full-time, year-round. The role requires flexibility to work shifts across 5 days, including weekends.
Key Responsibilities:
- Oversee all front desk duties as part of the Front Office team.
- Ensure guest satisfaction by promptly addressing queries in a friendly and efficient manner.
- Anticipate guests' needs and provide service that exceeds their expectations.
- Maintain a strong understanding of front office standards and procedures.
- Handle switchboard and hotel telephone operations according to company protocols.
- Foster strong working relationships with colleagues across departments.
About You:
- Previous experience in a similar role in a 4* or 5* hotel is a plus.
- A team player with the ability to multitask in a fast-paced environment.
- Detail-oriented, with a passion for advancing in the luxury hospitality sector.
- Excellent communication and interpersonal skills.
- Familiarity with the Hotsoft operating system is advantageous but not required.
- Fluent English is essential.
Why Join O'Donoghue Ring Collection?
By joining the O'Donoghue Ring Collection, you become part of a dedicated team committed to achieving excellence. Here's how we invest in our employees:
- Recognized as a Great Place to Work 2024 - 2025
- Competitive salaries
- Hotel stay discounts and special staff rates across the collection, with exclusive Family and Friend rates
- Dining discounts at all food outlets across our hotels and individual restaurants and bars
- Meals and free coffee during your shifts, provided in our newly refurbished staff canteens
- Discounts on takeaway items such as teas and coffees
- Clear career progression paths
- Free access to leisure centers and discounted family memberships
- Wellness programs, including staff discounts on luxury spa products and treatments
- Learning & development opportunities through online training tools and internships across various departments
- Flexible working hours
- Social calendar of team events, including employee appreciation week and community initiatives
If you're ready to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet every qualification? If this role excites you, we encourage you to apply. Discover all opportunities on our careers page.
At O'Donoghue Ring Collection, we are an Equal Opportunity Employer and strongly believe that diverse perspectives drive innovation and growth. We are committed to building a team that reflects a variety of backgrounds, abilities, identities, and experiences
- Departamento: Recepción
Sobre ti
- Idioma requerido: Inglés.
La empresa
O’Donoghue-Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and CastleIsland, Co. Kerry. Combining classic luxury, wellness, innovative restaurant, and bar concepts. Our Killarney based hotels include the Killarney Plaza Hotel & Spa, the Killarney Avenue Hotel, and the Killarney Towers Hotel. The River Island Hotel is located at the heart of Sliabh Luachra in the vibrant market town of Castleisland.
Independent and Innovative restaurants & bars include The Tan Yard, Café Du Parc and O’Donoghue Public House.
The Tan Yard Restaurant offers a warm and relaxed vibe, where quality prime cuts and fresh local seafood are infused with flavour and grilled to perfection.
The Café du Parc is a beautiful place to work inspired by the vibrant café culture of Paris and the natural beauty of the neighbouring Killarney National Park. It is a casual and relaxed eatery, where great coffee and food are served all day.
O’Donoghue Public House is a modern take on the traditional Irish pub in the heart of Killarney town, rooted in the authentic traditions that characterize the hallmark of Ireland’s world-famous pub culture, seamlessly blended with a contemporary approach to the décor, food, and drink experience.
We also have Killarney Urban Farm, an Ireland's first hospitality hydroponic farm, servicing our bars, restaurants, and hotels in Kerry.
Our company philosophy is built upon three core values: employee experience, customers experience and standards of excellence.
So, what are you waiting for? We are waiting for you…
