Night Porter
Sobre el trabajo
Prestigious 4* coastal resort Portmarnock Hotel & Golf Links are looking for a talented, driven and enthusiastic Night Porter to join our team.
Dublin's only coastal resort, Portmarnock Hotel & Golf Links is situated on the picture perfect 'Velvet Strand', one of Ireland's most stunning stretches of uninterrupted coastline. Perfectly combining rich history and modern luxury, Portmarnock was once the family home of the world-famous Jameson Whiskey Dynasty.
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
The Hotel Night Porter will be responsible for assisting Night Manager conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports, room service preparation and delivery, cleaning of bar, restaurant and conference areas. They are required to work through the night shift.
DUTIES:
Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.
Hotel security.
Take over from the evening cashier, checking and accepting float and takings.
Accept and lock away keys from various departments.
Assist Night Manager with night audit.
Maintain a high standard of personal hygiene and appearance.
Prepare and serve night menu room service items.
Cleaning of bar and restaurant areas.
- Competetive Salary Offered
- PERKS FROM DAY 1 20 days holiday per annum Flexible schedule Free Parking whilst on shift Free Meal on Duty Gym Access Free Golf Rewards and recognition Growth opportunities Dedicated Training Programme Employee & Immediate Family Assistance Programme Referral Bonus starting at £250 PERKS AFTER 3 MONTHS Team, Friends and Family Hotel rates Up to 40% of food discounts ½ price lift tickets at Grouse Mountain and Revelstoke Mountain Resort Dallas Stars NHL Game discounts PERKS AFTER 12 MONTHS X3 complimentary nights stays to use in the UK, Ireland or North America
- Departamento: Portero
Sobre ti
Experience in all aspects of customer service and people management.
Strong working knowledge of hospitality industry principles, methods, practices, and techniques
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to respond quickly in a dynamic and changing environment
Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
Able to effectively communicate both verbally and in writing
PPLICABLE SKILLS:
Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.
La empresa
Portmarnock Hotel & Golf Links is the perfect combination of history, luxury and ambition to be the best in what we do. With our 2-AA Rosette awarded Restaurants, our award-winning spa and our championship links golf course we understand that our greatest asset is our people. We are driven by desire to create the best possible experience for our guest’s and hence as employers we strive to provide progression and development for each member of our team. If you have a hunger for progression with a flair for high standards and quality in service, you will find to be the right fit amongst our talented team
At Portmarnock Hotel & Golf Links we are extremely proud of our Team. Through our Core Values of Respect, Genuine Care, Teamwork, Pride, Fun, Innovation and Passion we encourage continuous growth for each and every member of the team.
As an employer we strive to provide a high standard of working conditions and career development opportunities. We are committed to the continuous development of both our people and our property. Internal transfers and career progression are encouraged and open to all. Portmarnock Hotel & Golf Links is an equal opportunities employer.
We offer competitive rates of pay and we reward hard work and outstanding customer service with initiatives such as Employee of the Month and Catch me at my Best.
With an award-winning Links Golf Course, an award-winning Spa, and two award-winning restaurants, Portmarnock Hotel & Golf Links is truly a majestic place both for the customer and for our current as well as our future employees.
