Safety & Security Officer - Regent Santa Monica Beach Opening 2024

Hotel Brand: Regent
Location: United States, California, Santa Monica

Hotel: Santa Monica Beach (SMOOA), 1700 Ocean Avenue, 90401

Job number: 123968



About Us:

Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. 

Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.

Job Summary:

As a Safety & Security Officer, you will protect the property's assets at the highest level by providing a safe and secure environment to our colleagues and guests. Our ideal candidate will be highly responsive to the detection of suspicious or criminal behavior, the prevention of theft, and vandalism. 

A little bit about your day:

Reporting to the Director of Safety & Security every day is different, but you’ll mostly:

• Ensure a safe environment through a team effort of diligent active patrol, access control, equipment distribution, and documentation.
• Be visible and observant at all times, greeting colleagues, guests, and vendors in a courteous and attentive manner.
• Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately.
• Maintain the company’s reputation with professionalism and legal compliance
• Collaborate with other security officers for effective protection and coverage
• Patrol property on foot, securing personnel, assets, buildings, gates, and fence perimeter are secure in all weather conditions.
• Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents.
• Control and monitor surveillance equipment, and perform building and equipment inspections.
• Monitoring access points, permitting or refusing entry, and redirecting trespassers.
• Complete daily reports, including relevant information, observations, surveillance footage, and signatures.
• Secure all doors, windows, and exits, depending on shift.
• Establishes and ensures adherence to all department and hotel guidelines, policies, and procedures.
• Maintains open communications with all hotel departments to ensure smooth operation and guest satisfaction.
• Other duties as assigned.

What we need from you:

• Two to three years of Safety & Security experience, and within the luxury hotel industry.
• Must be guest-oriented and possess excellent hospitality skills
• Ability to read, write, and speak English fluently
• Ability to stand, stoop, bend repetitively, and lift up to 50 lbs.
• Ability to work a flexible schedule to include weekends 
• Proficiency with computers, and aptitude to learn new software and systems
• Experience with security equipment and surveillance systems
• Certification in first aid, CPR/BLS, and self-defense preferred

What you can expect from us: 

The hourly pay range for this role is $26.00 to $27.30. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the pay, in good faith, believe we would pay for this role at the time of this posting. 

You can apply for this role through the link below (or through internal career site if you are a current employee).

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that is allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join us and you’ll become part of the global IHG family – and like all families, all our colleagues share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return, we'll give you a competitive financial package. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Regent is the epitome of modern luxury for the world’s most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. This, is new. This, is Regent. 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.