Assistant Learning & Development Manager

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We're excited to announce an opening for an Assistant Learning & Development Manager at our stunning resort in Phu Quoc, Vietnam. Join our dynamic team and play a crucial role in shaping the growth and development of our employees in this tropical paradise!

• Conduct comprehensive training needs analyses across all departments
• Develop and implement innovative learning strategies and programs that align with our organizational goals
• Collaborate with department heads to create tailored training plans and learning activities
• Support and develop departmental trainers, providing ongoing coaching and guidance
• Maintain an up-to-date training calendar to maximize learning resources and opportunities
• Introduce and manage cutting-edge learning solutions, including e-learning and blended learning approaches
• Foster a culture of continuous improvement and employee engagement
• Ensure global brand and culture initiatives are seamlessly integrated into the hotel's operations
• Administer and leverage core learning resources, such as our Learning Management System
• Certify hotel trainers and facilitators to deliver various programs effectively
• Stay abreast of industry trends and best practices in learning and development
• Adapt training programs to suit the unique needs of a resort environment

Qualifications

• Bachelor's degree in Human Resources, Education, Business Administration, or a related field
• Proven experience in a similar learning and development role, preferably in the hospitality industry
• Strong knowledge of adult learning principles and instructional design methodologies
• Proficiency in Microsoft Office suite and familiarity with Learning Management Systems (LMS)
• Excellent communication and presentation skills, with the ability to engage diverse audiences
• Strong interpersonal and problem-solving abilities
• Exceptional organizational and project management skills
• Ability to work collaboratively in a team environment
• Customer-focused mindset with a passion for employee development
• Innovative thinker with the ability to introduce creative learning solutions
• Detail-oriented with a keen eye for quality and consistency
• Adaptability to work in a fast-paced resort environment
• Fluency in English required; knowledge of Vietnamese or other Asian languages is a plus

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.