Chief Steward

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking a highly organized and efficient Chief Steward to join our team in Phu Quoc, Vietnam. As the Chief Steward, you will play a crucial role in managing daily kitchen utility operations and staff, ensuring the highest standards of cleanliness and hygiene in our culinary and F&B operations.

• Lead and supervise the stewarding team across all shifts, maintaining consistent cleanliness and hygiene standards in kitchen and dishwashing areas
• Implement and monitor sanitation and hygiene protocols in compliance with HACCP and local Vietnamese health regulations
• Oversee proper handling, cleaning, and storage of kitchen equipment, utensils, and dishware
• Manage inventory control of cleaning supplies, chemicals, kitchen operating equipment (KOE), and dishwashing materials
• Coordinate waste disposal and recycling programs with Engineering and Housekeeping departments
• Collaborate with Culinary and F&B teams to support banquet setup, outlet operations, and special events
• Ensure regular maintenance and servicing of stewarding equipment and machines
• Prepare departmental reports, cleaning schedules, and maintenance logs
• Recruit, train, schedule, and evaluate performance of stewarding staff
• Enforce safety standards and proper use of personal protective equipment (PPE) in all stewarding tasks
• Optimize operational efficiency and cost-effectiveness within the stewarding department

Qualifications

• 3-5 years of experience in stewarding, with at least 1-2 years in a supervisory or chief stewarding role
• Strong leadership and team management skills
• In-depth knowledge of hygiene, safety, and chemical handling procedures
• Excellent organizational, time management, and communication skills
• Proficiency in HACCP principles and familiarity with local Vietnamese food safety regulations
• Experience with inventory management systems and cost control measures
• Ability to work effectively in a fast-paced, high-pressure environment
• Physical stamina to handle long hours on feet and occasional heavy lifting
• Strong problem-solving skills and attention to detail
• Fluency in English; knowledge of Vietnamese is a plus
• Experience in pre-opening or large-scale banquet operations is highly advantageous
• Bachelor's degree in Hospitality Management or related field preferred, but not required with equivalent experience

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.