Rixos - Sharm El Sheikh
Publicada
Director of Rooms
Sobre el trabajo
Job Description
As the Director of Rooms, you will be responsible for managing all aspects of the rooms division, including front desk operations, housekeeping, reservations, and guest services. You will work closely with other department heads to ensure the highest level of guest satisfaction and profitability.
Responsibilities:
- Oversee the day-to-day operations of the rooms division, including staffing, training, and scheduling
- Monitor room inventory and rates to maximize revenue and occupancy
- Ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and comfort
- Handle guest inquiries, complaints, and special requests in a timely and professional manner
- Develop and implement policies and procedures to improve efficiency and guest satisfaction
- Prepare and manage the departmental budget, including forecasting and cost control measures
- Collaborate with the sales and marketing team to promote room sales and packages
- Conduct regular inspections and audits to ensure compliance with brand standards and regulations
Qualifications
Requirements
- A visionary leader with a minimum of 5 years of experience as a Division Head in a fast-paced, high volume, complex operation required and two years of experience in a similar position.
- Bachelor's degree in Hospitality Management or related field
- Strong leadership, communication, and interpersonal skills
- Excellent organizational and time management abilities
- Knowledge of hotel management software and MS Office
- Ability to work flexible hours, including weekends and holidays
- Departamento: Gestión de cuentas
Sobre ti
La empresa
Rixos Hotels, established in 2000, is one of the world’s fastest growing, luxury hotel chains. Dedicated to offering traditional Turkish hospitality and a unique spa experience in the finest surroundings and luxury ambience, Antalya based group owns and operates premium resorts & villas including city hotels in key regions as diverse as Turkey, Europe, CIS Countries, North Africa and Middle East.
Rixos Hotels portfolio of exceptional properties is sited in prime and historic locations. With more than 6,500 staff serving all its properties, Rixos Hotels have developed an innovative guest experience that blends the best of the new and old. Designed to offer a unique luxury long stay experience, the Rixos villas are beautifully furnished. Tailor-made service with private butler and concierge is the ultimate choice of the world’s most distinguished travelers. At the heart of every Rixos hotel is a revitalizing Wellness and Spa Center with an authentic Turkish Hammam, offering a unique spa treatment, menu and atmosphere.
Known for their hospitality, attentive personalized service and fine cuisine, Rixos Hotels received global recognition and top ratings from distinguished specialist professional bodies such as the American Five Star Diamond Award, Conde Nast, World Travel Awards and Great Hotels of the World.
