Concierge
Sobre el trabajo
Job Description
Essential duties and responsibilities
Assist guests with all inquiries in connection with hotel services and facilities, tours, transportation and restaurant recommendations
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Take care of the Concierge Desk and provide personalized service to all guests
Requirements
Higher Diploma in Hospitality or Tourism management is an advantage
Minimum 1-2 years relevant experience in a sizeable luxury hotel
Proficiency in English, Putonghua and Cantonese
High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills
About Us
A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.
Essential duties and responsibilities
Assist guests with all inquiries in connection with hotel services and facilities, tours, transportation and restaurant recommendations
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Take care of the Concierge Desk and provide personalized service to all guests
Requirements
Higher Diploma in Hospitality or Tourism management is an advantage
Minimum 1-2 years relevant experience in a sizeable luxury hotel
Proficiency in English, Putonghua and Cantonese
High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills
About Us
A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.
- Departamento: Conserje
