Director of Talent and Culture, Rosewood Red Sea

Job Description

Job Summary

Responsible for the leadership and management of all functions of the department, in accordance with hotel standards. Directs implements and maintains a service and management philosophy which serves as a guide to management on strategic staffing plans, compensation, benefits, talent development, budget, and labor relations. This position is part of the hotel’s Executive Committee.

Essential Duties and Responsibilities

• Assists in developing training and communication materials and ensure that the company culture, property vision, guiding principles values and brand image is being embedded in the workplace.
• Prepare department budget annually. Track actual to forecast and keep expenses within budget
• Manages talent acquisition process,
• Ensure that the application, screening, interview and hiring process for all candidates is carried out in accordance with company policy and procedures.
• Creates and updates compensation/benefits strategy through market analysis and pay surveys.
• Ensures all employment practices comply with federal, state and local regulations.
• Coach and guide managers on employment matters, including employee coach and counselling, performance improvement plans, and employee relations challenges. Manages and resolves complex employee relations issues and conducts effective, thorough and objective investigations.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Understands business goals and assists in the implementation of new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of our workforce.
• Responsible for planning, directing and delivering Corporate and HR services in support of business objectives. Proactively recommends HR solutions to improve critical business outcomes.
• Leads and participates in succession management and workforce planning.
• Ensures completion of the duties and responsibilities of the properties’ Talent and Culture staff members, as outlined in applicable job description(s).
• Ensure compliance with federal, state, and local labor laws and regulations, including updates to policies and handbook as new legislation is introduced
• Oversee and administer all training and professional development functions to include, but not limited to, creating and/or developing course content, facilitating and/or conducting training sessions/workshops, planning and implementing corporate and hotel training initiatives, conducting needs assessments, measuring training effectiveness and ensuring on-the-job application of service, leadership, specialty and department-specific training initiatives.
• Conduct audits to ensure compliance with all recordkeeping
• Plan and conduct meetings with department managers, property trainers and team members to review performance trends, to develop appropriate action plans and to provide appropriate recognition.
• Monitor all departmental training programs and assist departmental trainers in conducting pre-shift audits, executing job skills checklists, and utilizing brand service toolkit training.
• Support all corporate initiatives inclusive of Corporate Social Responsibility, College relationships, Social Media platforms.
• Compliant with all corporate initiatives and reporting to include: Operational Management Review, Performance Appraisals, Succession Planning, and quarterly reporting requirements
• Oversight of workers and unemployment compensation programs, represent the Company at various hearings and minimize liabilities. Direct and promote accident prevention programs to minimize liabilities and related expenses.
• Develops and updates policies and manuals, as related to the division/department, for implementation in the field, while ensuring compliance to the same for consistency across the group.
• Control and monitor payroll and expenditures for department.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Maintain effective flow of communication by attending required hotel meetings and conducting departmental pre-shift and monthly associate meetings.
• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

Requirements

• High level of knowledge relating to human resources laws, best practices, and policy administration.
• Must be able to perform job functions with attention to detail, speed and accuracy
• Work cohesively with co-workers as part of a team
• Maintain confidentiality of guest information and pertinent hotel data
• Ability to be resourceful, creative and maintain flexibility
• Required to speak, read and write Arabic, with fluency in English
• Bachelor's degree in hotel management, human resources or a relevant field of work, or an equivalent combination of education and work-related experience
• Minimum five years’ senior Human Resources leadership experience at a luxury property, preferably in a union environment.
• Saudi nationals (Due to regulatory requirement role is ring fenced for Saudi nationals)

About Us

Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.