Night Porter

Job Description

Rosewood Matakauri is an alpine lakeside retreat nestled in one of the world's most serenely beautiful landscapes. Spectacularly situated on Lake Wakatipu and only seven minutes from Queenstown. We currently have a fantastic opportunity for the right person to join our team.

We are currently seeking a permanent full time Night Porter to be responsible for the overnight functions of the Lodge.

What you will do:

Reporting to the Housekeeping Manager you will have responsibility for the Lodge security overnight. In addition, you will be -

• Cleaning public areas in the Lodge

• Sweeping, mopping floors, vacuuming carpets, dusting and polishing furniture, fixtures and fittings

• Removing rubbish and recycling

• Cleaning fireplaces

• Maintaining kitchens, washing dishes and cooking utensils, and cleaning appliances, cupboards, counters, pantries, and floors

• Attending to any late-night guest requests; preparing and cooking meals, and serving food and beverages

• Welcoming late night or early morning guests, answering telephones, delivering messages

• Responding to any emergencies 

• Patrolling the lodge and grounds 

What you will bring:

The ideal candidate will be a self-starter with a strong customer focus, who is honest, responsible and capable of working unsupervised. This is a hands on role with lots of variety. The successful candidate will have -

• A passion for service delivery and the hospitality industry

• Some experience in a similar role

• Excellent presentation and strong communication skills

• A high level of attention to detail and exceptional organisational skills

• Flexibility and maturity in approach 

• Reliability and honesty

• Experience in a similar role is desired, but more importantly you will be someone who takes pride in your work, who is happy to pull your sleeves up and get involved.

We offer an excellent work environment where promoting a positive work life balance is key to our success. Whether it’s the team covering your shifts when you have a special occasion to attend or 2 days off in a row every week, we pride ourselves in looking after our people. 

You must also be flexible and willing to work weekends. We offer competitive wages, daily travel allowance and access to our staff perks programme with a wide range of discounts and deals with our suppliers and partners. You must have access to your own reliable transport and a valid working visa to apply. 

About Us

Spectacularly located on the shores of Lake Wakatipu, Matakauri Lodge offers luxury lodge accommodation in Queenstown and looks out to a mesmerizing panorama of the big three; The Remarkables, Cecil and Walter Peak. Just seven minutes from bustling Queenstown, this is an alpine, lakeside retreat, nestled in one of the world’s most strikingly beautiful landscapes. With clean lines in glass, stone and timber, Matakauri’s own take on luxury is understated and welcoming, embracing guests and championing the mountainscape. Voted as one of the top three lodges in New Zealand and Australia, Matakauri is your ultimate sanctuary after a day spent atop mountains, exploring vast fjords, chasing thrills and simply discovering this unique region.