Head of Revenue Optimisation

Shangri-La Group

Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa.

Regarded as one of the world’s finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travelers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.

As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues, to best in class leadership development, you can be sure that potential is identified and nurtured throughout your career.

We are hiring a key member of the global revenue optimisation team in our headquarter. This position will be responsible for leading a team focused on global pricing structures, hotels performance, pricing excellence, and partnering with marketing to ensure profitable campaigns, position works collaboratively with other disciplines to help lead the annual budget planning and corporate pricing process.

As our Head of Revenue Optimisation, we will rely you to:

• Lead the commercial strategy as a business partner of the Sales, Marketing and Brand teams, and to build a culture to drive and optimize profitability and market share across all hotels worldwide
• Maintain global pricing standards for all segments and ensure compliance and effectiveness of standards
• Assist with clarity on risk and opportunity across portfolio and help mobilize central resources when needed
• Partner with marketing to ensure all promotions have clear metrics for success and are measured for effectiveness
• Help lead annual budgeting and corporate pricing processes
• Assist regions with root cause diagnostics to quickly determine cause of poor performance.

We are looking for someone who has/is:

• Bachelor degree in business, economics, marketing or strategy.
• Minimum of 15 years’ revenue management experience at regional & corporate level, with good understanding of Asian culture
• Previous experience in driving commercial strategies with focus on pricing, distribution and inventory optimisation inside or outside hospitality industry.
• Excellent business, organisational and analytical skills. Detail-oriented with the ability to translate data into understandable and actionable information.
• Strong communication skills to align cross-functional teams around priorities and drive execution
• Strong project management skills with the ability to define, scope and lead projects from start to complete
• Good command of Chinese and English both in written and verbally.
• Work in agile, fast-paced environment and highly collaborative.