Rooms Controller
Sobre el trabajo
Shangri-LaBoracay
Located in the country’s premier beach destination, Shangri-LaBoracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beachfront; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.
As a Rooms Controller, we rely on you to:
- Ensurethat rooms blocking are properly allocated in
- Coordinate with Front Office prior to releasing of rooms for check-in
- Delegate tasks to Housekeeping room attendants for room cleaning
- Ensure friendly, efficient, and customer-orientedservice in a clean and orderly environment.
- Provide a best-fit solution to fulfill the customer's needs
- Assist in enhancing the guest satisfaction scores of the hotel
We are looking for someone who:
- Experienced in an international hotelwith the same capacity.
- Strong background in Housekeeping Operations
- A self-starter must be guest-oriented, with an eye for details, has initiative and anticipation.
- Oral and Written Fluency inboth Englishand Filipino. Knowledge of other foreign languages is an advantage.
- A graduate of Hospitality Management/ International Management or any related course.
If you are the right person, what are you waiting for? Click the apply button now!
- Departamento: Atención al cliente