Service Centre Supervisor

Shangri-LaRasa Sentosa, Singapore

At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

A mere 15 minutes from the city, Shangri-LaRasa Sentosa, Singaporeis the only beachfront resort in Singapore.It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.

We are looking for a Service Centre Supervisorto join our team!

As a Service Centre Supervisor, we rely on you to:

• Provides a warm, helpful and informative service over the phone
• Supervise and lead all service associates in their daily activities
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Is a self-starter and a team player
• Preferably has relevant experience in the hospitality industry
• Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!