Vice President, Business Insights & Analytics

Shangri-La Group

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of four brands: Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders.

We are part ofthe Kuok Group, one of Asia's most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality. From our strong base in Asia, we have expanded into key gateway cities and markets around the world. Our properties sit on some of the world’s most prestigious addresses and exotic destinations. Through the environments we have created, we enable people to come together to live, work, play, eat, and rest well.

An excellent opportunity has arisen for a key member of the Business Insights & Analytics team based out of Hong Kong and responsible for leading business insights and analytics work for the organisation. He/she will responsible for actionable insights into hotel performance; manage risk, capture opportunity to achieve the optimisation and profitability of all revenue streams and make pro-active, forward-looking and data-driven decisions.

As a Vice President, Business Insights & Analytics, we rely on you to:

• Leverage the information to make data-driven decisions. Develop strategies, gain alignment and execute actions to improve inventory and growth.
• Provide commercial strategic guidance to Regional and Headquarters teams on achieving optimal inventory, pricing, distribution strategies and tactical campaigns.
• Engage with key stakeholders across sales, marketing, digital and regional leadership to create support for change and gather feedback to ensure voice-of-the-customer presence in all projects.
• Share portfolio performance and provide insights and recommendations. Translate the business requirements into long-term strategies and specify processes to achieve business objectives.
• Develop and manage performance insights based on forecasts, current trends and historic data.
• Collaborate with Marketing and Digital teams and provide analysis on the effectiveness of promotions and campaigns.
• Develop the talents in the team and be a mentor to create a culture of celebration of success.

We are looking for someone who has/is:

• Bachelor or master degree in business, economics, marketing or strategy.
• Minimum 7 years' experience in leadership roles with international experience in multiple countries and markets. Understanding of Asian culture has an advantage.
• Ability to demonstrate strong computer knowledge in relation to the position
• Strategic and innovative with excellent business, organisational and analytical skills.
• Detail-oriented with the ability to translate results into understandable and actionable information
• Proficiency in English and ability to communicate effectively with different audiences.
• Strong stakeholder management with the ability to work independently and as part of a team, multi-task and work under pressure.