Wellness Supervisor (Spa)

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including KowloonShangri-La, IslandShangri-La, Kerry Hotel Hong Kong, JENHong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Wellness Supervisor (Spa)based at Kerry HotelHong Kong!

As a Wellness Supervisor (Spa), we rely on you to:

• Offer and assist the guest in selecting suitable care products
• Assist in coordination for plans and implementation of new menus, promotions, special offers and promotional media activities
• Monitor and maintain the inventory of Spa & equipment
• Conduct and attend Spa and departmental meetings
• Attend to guest complaints, inquires and requests
• Supervise and assist Manager to lead the Spa operations

We are looking for someone who has:

• Minimum 3 years relevant working experience in 5-star Spa orhotel
• Excellent guest interaction skills
• Guest oriented and a good team player
• Excellent command of spoken English, Cantonese and Mandarin