Waiter
Sobre el trabajo
We are looking for a Waiter who is responsible for providing excellent food and beverage service to guests, ensuring customer satisfaction, and maintaining a clean and organized dining environment.
• Greet and escort guests to their tables.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses.
• Provide the perfect service experience for restaurant patrons.
• Check that guests are satisfied with their meal and administer change to tables if needed.
• Ensure the guest feels important and welcome in the restaurant.
• Inform guests about the day’s specials, offer menu recommendations upon request and also up-sell additional products when appropriate.
• Communicate order details to the Kitchen Staff and serve food and drink orders.
• Ensure hot food is hot and cold food is cold and adhere to timing standards for products and services.
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
• Taking accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
• Arrange table settings, carry dirty plates, glasses and silverware to kitchen for cleaning and maintain a tidy dining area.
• Coordinate with kitchen staff to deliver accurate food orders and also assist in keeping the restaurant clean and safe.
• Check guests' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Learn and understand all the items in the menu.
• Look for ways to avoid waste and limit costs.
• Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)
• Must follow all cash handling policies and procedures.
• Report to property on time and in proper uniform.
• Follow all relevant health department regulations.
- Competitive
- Transportation Allowance, Meals Provided, and Tips
- Departamento: Alimentos & Bebidas servicio
Sobre ti
• Courteous, friendly personality and professional appearance.
• Minimum of 1-2 years of work experience as a Waiter.
• Active listening and effective communication skills.
• Must be good at presenting and also cordial & hospitable towards the guests.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Ability to remain calm and professional with difficult guests.
• Coordination to carry plates or trays without dropping anything.
• Good team player, thorough and Organized.
• Be the legal age to serve alcohol.
• Physically fit to meet the demands of the job, such as walking and standing for long hours.
• Hands-on experience with cash register and ordering information system.
• Strong knowledge of all menu items.
• Willing to work in any shifts and on weekends and holidays
• Ability to work under pressure in a high-paced environment
• High school diploma or equivalent and additional experience, education, training, or certifications is a plus.
• Knowledge of a second language is a plus.
• Basic math and computer skills.
• Strong problem solving, communication, and interpersonal skills, ability to handle tense situations calmly and rationally.
- Idioma requerido: Turco. Inglés es un plus
La empresa
ABOUT
Swot Hospitality is a management and consulting company, inspired by the vision to support owners and investors in developing innovative, intelligent, and well-executed concepts that brings food and beverage to life.
PROMISE
Our promise is to create a new era of lifestyles and desires in how tomorrow’s guests will eat, drink, socialize, and entertain.