Rooms Service Waiter

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for an In Room Dining Waiter. 

Reporting to the Restaurant Manager, the In Room Dining Waiter will be part of a team of high-level professionals with a strong passion for F&B. 

It is a seasonal, full-time contract role (40-hour working week). 

This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.

What we offer

• Professional career progression at international level in 9000 Marriott hotels
• Learning and development opportunities online, on the job and in class
• Discounts on hotel rooms, gift shop items, food and beverage
• Experienced management & motivated and engaging colleagues
• Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
• Canteen service – Associates Restaurant
• Uniform - Laundry service 

The impact you’ll make 

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.  

What you’ll be doing

• Provide a curated in room dining experience
• Answer telephone and take orders using telephone etiquette and brand standards
• Coordinate delivery of items to the guestroom in a timely manner to ensure proper food quality
• Properly and accurately close guest checks
• Record guest preferences
• Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, meal requirements, allergies, dietary needs, and special requests to the kitchen
• Maintain cleanliness of work areas throughout the day
• Inspect the cleanliness and presentation all china, glass, and silver prior to use
• Follow Standard Operating Procedures and brand identity guidelines at all time

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

What we’re looking for

• You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week).
• Fluent in English and Italian
• Understanding of F&B operations and luxury hospitality
• Positive outlook and outgoing personality 
• Great conversational skills and teamwork-oriented 
• Understanding of luxury hospitality F&B operations 
• Experience in the same role in fine dining restaurants would be an advantage
• Knowledge of Micros