Meeting and Events Intern
Sobre el trabajo
- Assist with handling enquiries, quotations and bookings for Meetings & Events through phone, email and third-party channels.
Support the development of customer accounts to grow business across meetings, accommodation, F&B and membership spaces.
- Help identify commercial opportunities through cross-selling and upselling.
- Prepare contracts, event orders, function sheets and all operational documentation.
- Coordinate with the Banqueting, Front Office, F&B, Kitchen, Housekeeping and Technical teams to ensure smooth event execution.
- Be present during events to welcome clients, support the operational team, monitor event flow and promptly resolve any last-minute requests.
- Conduct site inspections and assist during client meetings.
- Follow up with guests before, during and after events to ensure an exceptional customer experience and encourage repeat business.
Cross-department support in Membership daily operations & acquisition
- Contribute to the implementation of the local commercial strategy and identify opportunities to improve the Meetings & Events guest journey.
- You're currently enrolled in university, preferably in Hospitality, Tourism, Event Management or Business.
- You're fluent in Italian and English, both spoken and written.
- You have excellent organizational skills and great attention to detail.
- You're proactive, flexible and enjoy working in a fast-paced operational environment.
- You love interacting with people and thrive when coordinating multiple stakeholders.
- You have a hands-on mindset and aren't afraid to jump in during event setup, execution and breakdown when needed.
- You're commercially minded and naturally identify opportunities to enhance the guest experience through upselling and personalized service.
- You're solution-oriented and stay calm under pressure.
- You're passionate about hospitality and events.
- You're studying within the EU.
- An amazing work environment with a fantastic vibe and lots of positive energy.
- On the job coaching and guidance.
- Monthly compensation for your internship.
- The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry.
- A first glimpse into the world of Hospitality with one of the most innovative players in the market.
- Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
- A wonderful workplace to call home with, dare we say it, fun colleagues.
At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.
Compensation: This internship includes a monthly allowance of €500
- Departamento: Evento
La empresa
The Social Hub is a diverse community where people come to learn, stay, work, and play – previously known as The Student Hotel. Designed to create meaningful, fun experiences, The Social Hub is your neighbourhood hub to discover, do better and make an impact; it's your space to call home. Whether you're a local, traveller, student or professional, The Social Hub connects you with passionate people from all walks of life to meet, share ideas and experiences and stay true to your purpose. And it all happens under one hub. You'll find hotel rooms, coworking and event spaces, restaurants and bars, a gym, lounges – everything that brings people together. Founded in 2012, TSH is headquartered in Amsterdam and has 650 employees. With over 11,000 rooms in Europe both open and under development, TSH aims to offer a unique experience to its community of international guests.
As of today, The Social Hub is operating in 16 European locations: two hotels in Amsterdam and one in Barcelona, Toulouse, Madrid, Berlin, The Hague, Delft, Vienna, Groningen, Eindhoven, Maastricht, Rotterdam, Paris, Florence and Bologna. The Social Hub’s total locations amount to 25 hotels, with 18 currently open and seven more opening in Lisbon, Porto, Rome San Lorenzo, Florence Belfiore, Turin, San Sebastian, and Glasgow by 2025.
Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities and coworking for every demographic, the company’s success is unprecedented. With 16 hotels in 6 countries and plans to open at least 3 more locations each year until 2026, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone.
Where people come together, committed to providing the best space, experience and coworking space for our community and even more so, the people who work for TSH. With everything from mental health support to leadership training and more, we are there to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics is what make us different, so come as you are.
