Host / Hostess

As Hosts/Hostess, you are the welcoming face of Parker’s Tavern, your warm greeting and efficient manner sets the tone for our guests. The part you play ensures a smooth and seamless experience for our guests, liaising with your Team Members to provide the link and continuity essential in our offering of exceptional service. Your duties will include but not be limited to:

THE DUTIES

You’re the face of our guests’ experience, making sure that from the moment they arrive to when they leave, they’re having a memorable experience.
Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met but exceeded.
Coordinate seating for the guests.
Taking restaurant bookings and table allocations, ensuring the restaurant operates smoothly and efficiently.
Have an eye for detail and very high standards when it comes to our service, hygiene, safety, and cleanliness standards.
Have full knowledge and understanding of all food and beverage items on the menu.
Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service, and Conference and Events.
Support with training new starters to ensure a high level of service is delivered at all times.
We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.

WHAT ARE WE LOOKING FOR IN YOU

Passion for hospitality – you’re all about creating memorable experiences for others.
You want to be part of a team that works hard, supports each other, and has fun along the way.
Have excellent communication skills and strong attention to detail.
The restaurant is busy all day and so you will need to be flexible in your availability to work mornings, evenings & weekends.
Having a reliable method of transportation to the hotel is essential – we have no on-site parking.