Hotel Operations Intern
Sobre el trabajo
We are looking for a motivated Front Office Host / Receptionist Intern to join our team in Lausanne. This internship offers hands-on experience in hotel operations, allowing you to develop practical skills in guest relations, F&B, front office administration, and customer service.
As a Front Office Host / Receptionist Intern, you will welcome guests from arrival to departure, assist with check-in and check-out procedures, manage reservations, respond to guest inquiries, and handle telephone calls while ensuring excellent customer service.
You will work closely with the housekeeping, food & beverage, and maintenance teams to provide a smooth and enjoyable guest experience.
You will also gain experience in handling payments, maintaining guest records, and promoting the hotel's services and special offers. This is a full-time, on-site internship based in Lausanne.
- Practical experience within an international hotel group.
- Training and mentoring from experienced hospitality professionals.
- Exposure to all aspects of front office operations and guest services.
- A collaborative and multicultural working environment.
- An excellent opportunity to develop your hospitality career and build valuable industry experience.
- Posiciones disponibles: 2
- CHF 1,500–1,800 gross per month
- Accommodation can be provided during your internship, if needed.
- Departamento: Recepción
Sobre ti
- Idioma requerido: Inglés. Alemán y Francés son un plus
La empresa
H World International is a global hospitality group operating hotels across Europe, the Middle East, India, Africa, and the Asia-Pacific region. With a portfolio of internationally recognized brands, we are committed to delivering exceptional guest experiences through outstanding service and innovation.
Join H World International and become part of an international team dedicated to hospitality excellence.
